- Travelers stranded in Nepal should file a police report first, then contact their embassy or consulate in Kathmandu.
- If leaving on a replacement document, travelers must visit Nepal’s Department of Immigration before departure.
- Nepal’s foreign ministry lists emergency numbers +977 9744441227 to 1229 for urgent assistance.
A traveler stranded in Nepal after a disaster should file a police report, then contact an embassy or consulate in Kathmandu for an emergency travel document or replacement passport. The next stop is Nepal’s Department of Immigration before departure. Time matters.
Go to the nearest police station as soon as possible. Ask for a written loss or theft report, then keep the report number and a copy of the report. That paper starts the rest of the process. Keep it safe.
If transport or phone service is still disrupted, do not wait for conditions to improve. The report and the embassy contact stay the priority. Those documents unlock the replacement process. Start there.
Free toolB1/B2 Tourist Visa Stay Calculator onlineBring every surviving piece of identity when you contact the mission. A photocopy or photo of the lost passport helps. So does another ID, passport photos, and the police report. Bring everything.
If you must leave Nepal on an emergency document, take that paper and the report to Nepal’s Department of Immigration. The office handles visa transfer or exit formalities before departure. No shortcut exists.
A passport that has been reported lost should not be used again, even if it turns up later. Put it away. It is not valid for travel once reported.
Foreign nationals in Nepal and Nepali citizens abroad use different offices
The route changes with nationality. Foreign travelers use their own mission. Nepali citizens use a Nepali mission with jurisdiction over the country where they are stranded.
| Traveler | First report | Office that helps | Document issued | Extra step |
|---|---|---|---|---|
| Foreign national in Nepal | Nearest police station | Own embassy or consulate in Kathmandu | Emergency passport or travel document | Nepal’s Department of Immigration may need to transfer or reissue the visa before departure |
| Nepali citizen abroad | Local police report naming the person and the lost passport number | Nepali embassy or consulate with jurisdiction | One-way travel document or replacement e-passport | May need to appear in person |
The two tracks are not the same. Foreign nationals in Nepal turn first to their own embassy or consulate, while Nepal’s immigration side comes in later if they leave on a replacement document. Nepali citizens abroad deal with the Nepali mission, which can issue a one-way travel document for return to Nepal or a replacement e-passport, depending on the case.
The embassy visit is faster with a prepared file
The mission moves faster when the traveler arrives with proof. That saves time.
- Copy of the police report
- Passport number, if known
- Any photo or scan of the passport bio page
- Passport-sized photos
- Proof of onward travel or travel plans, if requested by the embassy
- Another ID, if available
- A photocopy or photo of the lost passport
If roads, phones, or transport are still down after the disaster, the police report and embassy contact stay at the top of the list. Those two items open the replacement process. The rest follows.
Nepal’s current emergency contacts sit with the foreign ministry
Nepal’s Ministry of Foreign Affairs emergency control room numbers published in current guidance are +977 9744441227, +977 9744441228, and +977 9744441229, with email at [email protected]. Save them.
The mission can ask for in-person appearance in some cases, especially when a Nepali citizen abroad needs a replacement or travel document. Keep the numbers handy.
