How to Replace or Reupload Documents Within Your Personal USCIS Online Account

Learn how to correct USCIS document errors by uploading unsolicited evidence. Discover 2026 rules for digital files, RFEs, and letter of explanation tips.

Key Takeaways
  • Applicants cannot delete or replace documents once they are submitted through the online account.
  • Use the unsolicited evidence uploader in the Documents tab to add corrected or missing files.
  • Include a letter of explanation as the first page to identify which document is being corrected.

USCIS lets applicants add corrected or missing documents to a pending case, but it does not provide a delete or replace button for files already submitted. The practical workaround is the Unsolicited Evidence uploader in the Documents tab of a USCIS online account.

The agency’s guidance, updated March 23, 2026, directs applicants to add information through the case’s Documents tab. Existing uploads remain part of the case file. New files supplement the record rather than erase it.

How to Replace or Reupload Documents Within Your Personal USCIS Online Account
How to Replace or Reupload Documents Within Your Personal USCIS Online Account

Applicants should explain the correction. USCIS recommends placing a brief Letter of Explanation as the first page of the upload, such as: “Replacing previously uploaded Page 3 with corrected information.”

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The process changes when USCIS has issued a Request for Evidence, or RFE. The additional-evidence uploader is typically disabled during an open RFE, so applicants must use the official “Respond to RFE” link and submit all requested documents through that response.

The Documents tab is where corrected files get added

USCIS sets out the process in its Tips for Filing Forms Online guidance. Follow these steps for a pending case:

  1. Sign in at my.uscis.gov.
  2. Open the “Home” page and find the “Case Card” for the application.
  3. Select the “Documents” tab on that Case Card.
  4. Scroll to the bottom of the page and find the “Unsolicited Evidence” section.
  5. Select “Upload Evidence.”
  6. Choose the corrected or additional files, then upload them with the Letter of Explanation as the first page.

The explanation should identify what changed and why. A short description can help connect the new file to the earlier submission.

USCIS describes the feature this way:

“While your case is pending, you may provide additional information, including evidence we did not specifically request, about your case. This is available in the Documents tab, except when you have an open RFE. You can find an additional evidence uploader at the bottom of the Documents tab.”

The agency’s online guidance is dated March 23, 2026.

Uploaded files stay in the case record

The online system does not include an official function to delete or undo a document after submission. Each upload becomes part of the case file, so a replacement document does not remove the earlier version.

That makes the explanation page useful. It tells the adjudicator which document should be treated as the corrected version without suggesting that the original disappeared.

Common examples include an expired passport copy or a missing bank statement. Applicants can add those materials while the case remains pending instead of waiting for USCIS to request them, although unnecessary submissions can create problems.

A January 2026 USCIS FAQ warned that unsolicited evidence becomes a problem when applicants submit it improperly. Excessive or irrelevant files may confuse the adjudicator or raise red flags, potentially causing further delays.

Important Notice
Do not use the additional-evidence uploader to answer an open RFE. Use the “Respond to RFE” link and provide the requested documents together.

File formats and the upload limit narrow the choices

USCIS accepts the following file types for these uploads:

Accepted formatStandard size limit as of 2026
PDF12MB per upload
JPG12MB per upload
JPEG12MB per upload
PNG12MB per upload

Multiple files may be uploaded. Each individual file must meet the stated limit.

Applicants should review every scan before submitting it. A replacement upload cannot erase a blurry, incomplete, or incorrect earlier file from the record.

Paper filers can connect a case online

Applicants who filed by mail may still add evidence through the online system. They can link the paper case to a digital account with the “Online Access Code” included in the Account Access Notice.

Once linked, the case can use the online Documents tab for additional evidence. The same distinction remains: added material supplements the file, while earlier submissions remain visible as part of the record.

USCIS accounts also serve as a central hub for legal correspondence, including biometrics notices and interview appointments. Users are advised to enable Two-Factor Authentication to protect access.

A corrected document cannot cure every filing error

A new signature policy creates a separate risk. A DHS rule effective July 10, 2026, gives USCIS authority to deny applications with invalid signatures immediately, rather than first rejecting them and allowing an opportunity to fix the problem.

Replacing a document later may not rescue the filing. The research guidance identifies typed signatures and digital “DocuSign” style signatures as examples of signatures that could be invalid when a form requires a wet-ink scan.

A denial can also mean forfeiting the filing fee. Applicants should confirm the signature requirements before submitting the form, not rely on a later document upload to correct the defect.

Additional uploads can support expedite requests

Applicants seeking expedited processing may also use the uploader for supporting material. The research identifies Form I-765 cases in which applicants upload evidence of “extreme hardship” or “urgent humanitarian reasons” after instructions from Tier 2 agents.

That evidence should relate directly to the request. The agency’s warning about excessive or irrelevant uploads applies to these submissions as well.

Applicants should complete the upload in the case’s Documents tab, save the confirmation or other account record available to them, and monitor the account for notices. Processing times and fees can change, so verify current information at uscis.gov. Technical account problems can be directed to USCIS technical support.

People also ask

Answers from VisaVerge guides
How can I prevent issues with document uploads on my USCIS online account?

Ensure all scans are clear and complete, upload every page of multi-page documents, use the correct file types and sizes, and include certified translations for non-English documents.

Read: 12 Common USCIS Online Account Issues and How to Resolve Them
What are the two ways to submit forms online using a USCIS online account?

USCIS allows you to either fill out a form online (guided workflow) or upload a completed PDF online.

Read: Available USCIS Forms Online Filing: Access, Fees, and Workflow
What should I do if USCIS sends a Request for Evidence (RFE) after filing Form I-90?

If you receive an RFE, respond promptly by providing the requested information or documents as soon as possible to avoid delays in processing your application.

Read: 9 Essential Steps to Renew or Replace Your Green Card in 2025
How should applicants send additional documents when in Further Processing status?

Applicants should follow instructions provided in Form 221(g) if issued, or contact the embassy or consulate directly for submission procedures. Online tools like CEAC are often used for secure uploads.

Read: Submitting Documents for Visa in Further Processing Status
What should I do if USCIS sends me a Request for Evidence (RFE)?

You should respond promptly to any RFE by providing the requested documents and information as instructed, to avoid delays or denials in your case.

Read: What Happens After Your USCIS Biometrics Appointment Step-by-Step
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Robert Pyne

Robert Pyne is a Professional Writer at VisaVerge.com specializing in USCIS processes — case status, receipt notices, forms, documentation, and step-by-step application guidance. His detailed, methodical explainers demystify the paperwork and procedures that trip up applicants at every stage. Robert's work gives readers the confidence to handle their immigration filings accurately and on time.

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