- Detroit Metro opened a walk-in Global Entry office in the McNamara Terminal on October 13, 2026.
- Applicants need conditional approval first; interviews are available weekdays, subject to staffing and capacity.
- The Evans Terminal center still requires appointments, while the new office also handles airport-worker endorsements.
U.S. Customs and Border Protection opened a Global Entry Enrollment and Trusted Worker office at Detroit Metropolitan Wayne County Airport on Tuesday, October 13, 2026. The new location sits on the domestic baggage-claim level of the Edward H. McNamara Terminal.
It operates Monday through Friday, from 8:15 a.m. to 3:30 p.m. Applicants can seek an interview without booking an appointment.
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The walk-in service has limits. CBP will see applicants in order of arrival, depending on staffing and capacity.
The agency opened the facility with Delta Air Lines and the Wayne County Airport Authority. It adds another way for eligible travelers to complete Global Entry’s in-person interview in Detroit.
Conditional approval comes before a walk-in interview
A traveler must receive conditional approval before going to the new office. The site does not take the place of that application-stage decision; it provides a location for the interview that follows.
CBP accepts eligible applicants at the office in several travel situations. They may arrive on an international flight, pass through the terminal on domestic travel or visit before an outbound flight.
Those options fit the terminal into different parts of a trip. The interview still depends on operating hours and whether CBP staff can accommodate the applicant that day.
Applicants should check their status in the Trusted Traveler Programs system before setting out. They should also bring the documents required for the interview.
Plan for uncertainty. Walk-in service is not a confirmed appointment, and an interview may not be available at every visit.
Global Entry is a Customs and Border Protection program for travelers approved in advance and considered low risk. The Detroit office serves applicants completing the required interview after conditional approval.
The Evans Terminal center still requires appointments
The airport’s existing Global Entry Enrollment Center in the Evans Terminal remains open. Unlike the new McNamara site, it continues to require appointments.
Applicants who want a scheduled visit can keep using that center. The two locations therefore offer different interview arrangements: walk-in service at McNamara, subject to staffing, and appointments at Evans.
The new office does not replace the older location. Applicants can choose between the available arrangements, taking account of the appointment requirement at Evans and the staffing-dependent walk-in process at McNamara.
Airport workers can seek endorsements for inspection areas
The facility also serves airport employees who need a CBP endorsement to enter Federal Inspection Service areas. That Trusted Worker function is separate from the Global Entry interview service for travelers.
The shared office brings those two services into the McNamara Terminal. CBP worked with Delta Air Lines and the Wayne County Airport Authority to open it.
CBP describes the expansion as an efficiency measure
Fadia Pastilong, CBP port director, said Global Entry combines security screening with a more efficient process for travelers already approved as low risk.
“Global Entry strengthens security while making international travel more efficient for preapproved, low-risk travelers.”
Pastilong also credited the airport partners with helping expand access and improve operations at Detroit Metro Airport.
“We are grateful for our partnerships with Delta Air Lines and the Wayne County Airport Authority, which help us expand access to these important services and improve operations at Detroit Metro Airport.”
Marty C. Raybon, director of field operations, said the added service supports enforcement efficiency and lets CBP shift resources toward travelers it considers higher risk.
“This expansion of service reinforces our commitment to efficiency in our enforcement processes and enables us to redirect resources to higher-risk travelers.”
The announcement concerns enrollment operations and airport-worker services. It does not change Global Entry eligibility, the application fee, membership validity or expedited-screening benefits.
