Vietnam Airlines Launches Inflight Wi‑Fi on A350s, Free 15‑Min Messaging

Vietnam Airlines launched inflight Wi‑Fi on August 5, 2025, after activating the system on July 28, 2025. The airline is rolling out the service on select Airbus A350‑900 jets flying long‑haul routes to the United States and Europe to keep passengers online gate‑to‑gate.

The move brings Vietnam’s flag carrier closer to top global standards and aims to help business travelers, families, and students stay connected during long flights. Vietnam Airlines says the service will run on selected aircraft through December 2025, with wider expansion planned for 2026.

Current passenger offers

• Free access
  • All passengers receive 15 minutes of free messaging via Zalo, Viber, or WhatsApp.
  • Business Class customers receive unlimited complimentary Wi‑Fi for the entire flight during the initial phase.
• Paid packages (international flights)
  • Messaging Package: $5 — unlimited messaging for the full flight
  • Browsing Package: $10 — one hour of web browsing
  • Unlimited Package: $20 — unlimited browsing for the entire journey
• Domestic flights
  • Paid options are not live yet. The airline is finalizing a payment system for domestic routes.

Availability and rollout timeline

• The service is live on 10 Airbus A350‑900 aircraft, focused on long‑haul flights to the United States and Europe.
• Vietnam Airlines plans to extend Wi‑Fi to all A350s by the end of 2025 and then to the full fleet starting in 2026.

How the onboard system works

• The system uses satellite connectivity via a partnership with VNPT Group and the US‑based Viasat network. This enables stable, secure connections at cruising altitude.
• Passengers can connect after the aircraft reaches cruising altitude, locate the onboard network, join, and choose a package.
• International payment cards are accepted now; additional payment options are being developed.
• Wi‑Fi‑enabled flights are flagged at check‑in, at the gate, on the entertainment screen, and through cabin announcements.

Why this matters for travelers

• Business travelers: Send emails, join chats, and access web‑based tools. Bandwidth‑heavy tasks (large uploads, HD video calls) may be limited, but connectivity reduces offline downtime.
• Families: Share updates with loved ones during long transits to the United States and Europe.
• Students and migrant workers: Stay reachable for coordinating arrival plans, transit, or immigration paperwork.

Inflight internet reduces time lost offline and supports real‑time coordination during long international journeys.

Official statements and strategic aims

Dang Anh Tuan, Deputy CEO of Vietnam Airlines, says inflight internet is central to the airline’s digital strategy and competitiveness, supporting global five‑star standards and Vietnam’s wider technology goals. The rollout aligns with Resolution 57 of the Politburo, which promotes science, technology, and innovation in national development.

Technology partners and reliability

• VNPT Group supports the integration and onboard service.
• Viasat provides satellite connectivity, aiming for fast, stable links at cruise altitude.
• The airline plans continuous upgrades to improve speed, reliability, and coverage.

Comparison to global standards

Aviation analysts say this move places Vietnam Airlines alongside top‑tier carriers that already offer inflight connectivity on long‑haul routes. Analysis from VisaVerge.com indicates steady onboard internet is now a basic expectation for international travelers and helps airlines compete for high‑yield passengers.

Background and rollout plan

• Vietnam Airlines announced the VNPT partnership in April 2025, targeting A350s first.
• More aircraft types will be added starting in 2026, once systems and payments are ready for domestic use.
• The plan includes additional package choices and more payment options to serve varied passenger needs.

Step‑by‑step guide for passengers

1. Check if your flight has Wi‑Fi:
   • Look for notices at check‑in and at the gate.
   • Check the entertainment screen once seated.
   • Listen for the in‑flight announcement.
2. Connect after takeoff:
   • When the aircraft reaches cruising altitude, open Wi‑Fi settings.
   • Select the onboard network and follow the on‑screen steps.
3. Choose your package:
   • Use an international card to pay for messaging, one‑hour browsing, or unlimited browsing on international routes.
   • Business Class passengers on trial flights have unlimited access at no extra cost.
4. Use your free messaging:
   • All passengers can use 15 minutes of messaging without payment.

Practical tips to maximize inflight Wi‑Fi

• Download large files and streaming content before boarding for offline access.
• Use messaging and email first; delay large uploads until after landing.
• Log out of nonessential devices so one device gets the best speed.
• If the cabin is busy online, choose the Messaging or one‑hour Browsing package to save money.

Why it matters for long‑haul immigration trips

Staying online helps travelers confirm appointments, share arrival updates with sponsors or schools, and review official guidance before landing. For rules on carrying phones, laptops, and power banks, review the TSA’s official guidance on electronic devices before travel.

Key facts at a glance

What to expect in 2026

• Wider coverage across the full A350 fleet and other aircraft.
• Domestic flight payment systems implemented, unlocking paid options within Vietnam.
• More plans and payment choices for casual users, heavy users, and families.

Final actionable takeaway

If you’re flying soon on a Vietnam Airlines A350‑900, plan which package fits your needs, bring a charged device, and use the free 15‑minute messaging first. This simple approach helps you make the most of Vietnam Airlines’ new inflight Wi‑Fi and stay connected through your journey.

For the latest details or to check if your flight offers inflight Wi‑Fi, visit Vietnam Airlines’ official website. Early users report smoother messaging and steady browsing during cruise; coverage and payment options should improve as the rollout continues.