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India

Indian Passport Seva Portal Outage: When Will Services Resume?

The Passport Seva portal in India has been down for three days due to a technical glitch, affecting appointment bookings at over 500 centers. This halt impacts all passport-related services. The website expects to resume operations by 29th March 2024. Applicants are advised to prepare documents and stay informed during this period.

Last updated: July 18, 2025 10:00 pm
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Key takeaways

Persistent technical glitch on Passport Seva portal halts passport application process for Indian citizens.
Appointment bookings at 523 centers affected, technical team addressing issue, services expected to resume by Mar 29.
Applicants advised to stay informed via official site, prepare documents, seek alternatives amidst portal downtime.

What’s Happening with the Passport Seva Portal?

In a recent turn of events, thousands of Indian citizens found themselves in a quandary as they attempted to navigate the Passport Seva portal for their passport applications and appointment bookings. Unfortunately, due to a persistent technical glitch that has lasted for three days straight, the portal has been down, causing significant inconvenience for those in the process of applying for Indian passports.

Indian Passport Seva Portal Outage: When Will Services Resume?
Indian Passport Seva Portal Outage: When Will Services Resume?

The Impact of the Portal Down Issue

The technical difficulties have specifically affected the ability to book appointments at the 523 Passport Seva Kendras, Post Office Passport Seva Kendras, and regional passport offices across the country. This disruption has put a temporary halt to all activities related to fresh issuance, reissue, and other miscellaneous passport services.

A representative from the Passport Seva helpline shed light on the situation, saying, “Due to some technical issue, the website has been inaccessible for the last three days. Our technical team is actively addressing the problem. Unfortunately, we haven’t received a definite timeframe for service restoration. Consequently, appointment bookings have been suspended.” This statement highlights the uncertainty and challenge posed to applicants amidst this technical fiasco.

Furthermore, an official update on the passportindia.gov.in website states, “Website is under maintenance. We will be back on 29 Mar 2024 by 1200 hrs.” This announcement implies a timeline for when services are expected to resume, providing a glimmer of hope for those eagerly waiting to continue their passport application process.

What Can Applicants Do Now?

Given the current predicament, it’s vital for passport applicants to stay informed and prepared for when the portal resumes operation. Here are a few tips to manage during this downtime:

  • Stay Updated: Keep an eye on the official Passport Seva website for the latest updates on the situation and the resumption of services.
  • Prepare Documentation: Use this time to gather and organize all necessary documentation required for your passport application, ensuring a smoother process once the portal is back up.
  • Seek Alternatives: In urgent cases, explore alternative avenues or seek guidance from the nearest Passport Seva Kendra or regional passport office for how to proceed.

The downtime of the Passport Seva portal serves as a reminder of the critical role that digital infrastructure plays in facilitating essential services such as passport issuance and renewal. It also underscores the importance of having contingency plans and communication channels in place to address and mitigate the impact of such disruptions on the citizens.

As we await the restoration of the Passport Seva portal by the announced date of 29th March 2024, it is crucial for applicants to remain patient and utilize this period to ensure all preparations are in place for a swift and seamless application process once normal operations resume.

This Article In A Nutshell:

Thousands of Indian citizens face hurdles with the Passport Seva portal due to a three-day technical glitch. Booking appointments across 523 centers is halted, impacting services. Stay updated on the official site for the reopening on 29th March 2024. Organize documents and seek alternatives during this downtime. Patience and preparation are key.
— By VisaVerge.com

Read more:

  • Step-by-Step Guide for NRIs: Indian Passport Renewal in Dubai
  • Indian Passport Renewal in the USA: Timeline and Details for Expatriate Services

  • Indian Passport Ranking 2024: 80th Among 199 Countries & Visa-Free Destinations

  • How to Renew Indian Passport in the U.S. Without Legal Status: Eligibility Under Indian Passport Act 1967

Indian Passport Seva Portal Outage: When Will Services Resume?
Indian Passport Seva Portal Outage: When Will Services Resume?
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Shashank Singh
ByShashank Singh
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As a Breaking News Reporter at VisaVerge.com, Shashank Singh is dedicated to delivering timely and accurate news on the latest developments in immigration and travel. His quick response to emerging stories and ability to present complex information in an understandable format makes him a valuable asset. Shashank's reporting keeps VisaVerge's readers at the forefront of the most current and impactful news in the field.
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