NTSB: Frontier Airlines Airbus A321neo suffered nose gear failure in San Juan

Frontier Airlines Flight 3506 experienced a hard landing causing nose gear and engine damage on April 15, 2025. All passengers and crew evacuated safely. The NTSB and FAA investigation continues, with the Airbus A321neo grounded. Final safety reports are expected by late 2026 or early 2027.

Key Takeaways

• Frontier Airlines Flight 3506 suffered a hard landing on April 15, 2025, causing nose gear and engine damage.
• All 235 aboard evacuated safely; NTSB and FAA launched an investigation focusing on mechanics, pilot actions, and weather.
• The Airbus A321neo remains grounded; final NTSB report expected late 2026 or early 2027 with safety recommendations.

On April 15, 2025, a routine Frontier Airlines flight from Orlando, Florida, to San Juan, Puerto Rico, turned into a dramatic emergency that has since captured the attention of aviation authorities, industry experts, and the traveling public. The incident involved a Frontier Airlines Airbus A321neo, registration N607FR, operating as Flight 3506. During its landing at San Juan-Luis Muñoz Marín International Airport, the aircraft suffered a hard landing that exceeded safety thresholds, resulting in the nose gear’s left wheel breaking off. The detached wheel was then sucked into the left engine, causing a fire and forcing the crew to manage a complex emergency. Remarkably, all 228 passengers and 7 crew members were safely evacuated, with no reported injuries.

This event has triggered a comprehensive investigation by the National Transportation Safety Board (NTSB), with support from the Federal Aviation Administration (FAA), and has raised important questions about aircraft safety, pilot training, and operational procedures. The incident also highlights the resilience of modern aircraft like the Airbus A321neo and the professionalism of airline crews in crisis situations.

NTSB: Frontier Airlines Airbus A321neo suffered nose gear failure in San Juan
NTSB: Frontier Airlines Airbus A321neo suffered nose gear failure in San Juan

Below, we break down the incident, the ongoing investigation, and the broader implications for the aviation industry and travelers.


What Happened: The San Juan Incident

Frontier Airlines Flight 3506 was nearing the end of its journey from Orlando to San Juan on the afternoon of April 15, 2025. Weather conditions were reported as normal, and the approach to Runway 10 appeared routine. However, as the Airbus A321neo touched down, it experienced a hard landing—meaning the force of the touchdown was much greater than what is considered safe for the aircraft’s structure.

Key facts:
Vertical acceleration: Preliminary data shows the aircraft experienced about 2.2g (twice the force of gravity) on landing, well above the hard landing threshold set by Airbus and aviation authorities.
Immediate consequences: The left wheel of the nose gear broke off due to the impact. This wheel was then ingested by the aircraft’s left engine (engine #1), causing a fire.
Crew response: The pilots immediately initiated a go-around—a maneuver where the aircraft climbs away from the runway instead of completing the landing. They shut down the damaged engine and requested a visual inspection from air traffic control.
Final landing: After a fly-by for inspection, the crew landed the aircraft safely on Runway 8, about 45 minutes after the initial incident. All passengers and crew exited the plane on a taxiway, with no injuries reported.

According to analysis by VisaVerge.com, the quick and coordinated actions of the flight crew were instrumental in preventing a tragedy.


The NTSB Investigation: What’s Known So Far

The NTSB is the lead agency investigating the incident. Their preliminary report, released on May 22, 2025, confirms that the aircraft exceeded the hard landing threshold, resulting in significant damage to the nose gear and the loss of a nose gear tire. The investigation is examining several factors:

  • Mechanical issues: Was there a failure in the landing gear or other aircraft systems?
  • Pilot actions: Did the crew follow standard procedures, and were there any errors in judgment or technique?
  • Weather conditions: Although initial reports indicate normal weather, investigators are reviewing all environmental data.
  • Aircraft maintenance: Was the Airbus A321neo properly maintained, and were there any outstanding issues before the flight?

The FAA is also participating in the investigation, focusing on regulatory compliance and potential safety improvements.

Timeline:
A full investigation and final report are expected to take between 18 months and two years, which is standard for major aviation incidents. The final report will include a detailed analysis of the causes and recommendations for preventing similar events in the future.

For official updates and access to final reports, readers can visit the NTSB official website.


Step-by-Step Sequence of Events

To help readers understand the complexity of the incident, here’s a breakdown of what happened:

  1. Approach: Flight 3506 approached Runway 10 at San Juan under normal weather conditions.
  2. Hard Landing: The aircraft touched down with a vertical acceleration of about 2.2g, exceeding safety limits.
  3. Nose Gear Failure: The left wheel of the nose gear broke off due to the force of the landing.
  4. Engine Ingestion: The detached wheel was sucked into the left engine, causing a fire.
  5. Go-Around: The crew initiated a go-around, climbing away from the runway, shutting down the damaged engine, and requesting a visual inspection from air traffic control.
  6. Fly-By Inspection: Air traffic controllers visually inspected the aircraft as it flew by to assess damage.
  7. Final Landing: The aircraft landed safely on Runway 8, and all passengers and crew were evacuated on a taxiway.

The Human Element: Crew Performance and Passenger Safety

Aviation experts and the Aviation Law Group (ALG) have praised the Frontier Airlines crew for their calm and effective management of the emergency. Handling a hard landing, engine fire, and single-engine landing in quick succession is a challenge even for experienced pilots.

ALG’s statement:
“The crew’s professionalism and adherence to emergency procedures were key to ensuring the safety of everyone on board. This incident is a reminder of the importance of rigorous training and preparedness in commercial aviation.”

Passengers reported that the evacuation was orderly, with clear instructions from the crew. The absence of injuries is a testament to both the crew’s actions and the safety features built into modern aircraft like the Airbus A321neo.


Mechanical and Human Factors Under Review

The NTSB is focusing on several areas in its investigation:

  • Mechanical factors: Investigators are examining the nose gear assembly, landing gear design, and engine resilience. The Airbus A321neo is a modern aircraft, and the affected plane was only two years old at the time of the incident.
  • Human factors: The investigation will look at the pilots’ actions, decision-making, and adherence to procedures. This includes reviewing cockpit voice recordings and flight data.
  • Environmental factors: While weather was not a factor in this case, investigators routinely check for any possible external influences.

Industry context:
This incident is part of a broader pattern of hard landings and landing gear failures in U.S. commercial aviation. According to VisaVerge.com, there has been an uptick in such events, prompting industry-wide reviews of landing procedures and pilot training.


Operational Impact: Grounded Aircraft and Flight Disruptions

The affected Airbus A321neo remains grounded and out of service more than a month after the incident. This has several practical effects:

  • Reduced capacity: Frontier Airlines has one less aircraft available, which can lead to flight cancellations or delays, especially during busy travel periods.
  • Runway closures: Both Runway 10 and Runway 8 at San Juan were temporarily closed for debris removal and emergency response, affecting airport operations.
  • Maintenance reviews: The incident has prompted Frontier and other airlines to review maintenance records and procedures for the A321neo fleet.

Passengers booked on Frontier flights may experience changes to their travel plans as the airline adjusts its schedule.


Policy Implications: What Could Change?

Depending on the findings of the NTSB and FAA investigations, several policy changes could result:

  • Pilot training: There may be updates to training programs, especially regarding hard landing recognition and recovery techniques.
  • Landing procedures: Airlines might revise standard operating procedures for landing in certain conditions or with specific aircraft types.
  • Maintenance protocols: Enhanced checks on landing gear and engine components could become standard, particularly for the Airbus A321neo.
  • Regulatory oversight: The FAA may introduce new rules or guidance based on the investigation’s recommendations.

These changes aim to reduce the risk of similar incidents and improve overall aviation safety.


The Frontier Airlines incident is not isolated. In recent years, U.S. airlines have reported an increase in hard landings and landing gear-related events. Several factors may contribute to this trend:

  • Increased traffic: More flights mean more opportunities for incidents.
  • Pilot experience: As airlines recover from pandemic-era staffing shortages, some pilots may have less experience with specific aircraft types.
  • Aircraft design: Modern jets like the Airbus A321neo are highly automated, but automation can sometimes mask developing problems until a critical moment.

Regulators and safety advocates are watching these trends closely, and the outcome of the NTSB investigation could influence industry-wide practices.


The Airbus A321neo: A Modern Workhorse

The Airbus A321neo is one of the most popular narrow-body jets in the world, known for its fuel efficiency and advanced technology. The aircraft involved in the San Juan incident was only two years old, highlighting that even new planes are not immune to operational risks.

Key features of the A321neo:
– Advanced avionics and automation
– Improved fuel efficiency compared to older models
– Enhanced safety systems

Despite these features, the incident shows that human skill and quick thinking remain essential in aviation safety.


What’s Next: The Road Ahead

The NTSB’s final report, expected in late 2026 or early 2027, will provide a detailed account of the incident’s causes and offer recommendations for preventing similar events. In the meantime:

  • Frontier Airlines will continue to cooperate with investigators and review its own procedures.
  • Passengers affected by the incident can contact Frontier for updates and assistance via flyfrontier.com.
  • Aviation authorities may issue interim safety advisories if any urgent risks are identified.

Travelers and industry professionals alike will be watching closely for the investigation’s findings and any resulting changes to aviation policy.


Practical Guidance for Travelers

If you are flying with Frontier Airlines or on an Airbus A321neo, here’s what you should know:

  • Safety record: Commercial aviation remains one of the safest modes of travel. Incidents like this are rare, and crews are trained to handle emergencies.
  • Flight changes: If your flight is affected by aircraft grounding or schedule changes, contact your airline as soon as possible for rebooking options.
  • Stay informed: For official updates on aviation incidents, visit the NTSB website or the FAA newsroom.

Conclusion: Lessons from San Juan

The Frontier Airlines Airbus A321neo incident in San Juan is a powerful reminder of the challenges and complexities of modern air travel. While the event resulted in significant aircraft damage and operational disruption, the absence of injuries and the successful evacuation highlight the effectiveness of current safety systems and crew training.

As the NTSB and FAA continue their investigations, the aviation industry will be looking for lessons that can further improve safety for everyone. Whether through updated training, revised procedures, or enhanced maintenance, the ultimate goal is to ensure that every flight—no matter the circumstances—ends safely.

For ongoing coverage and expert analysis of aviation safety and policy developments, VisaVerge.com remains a trusted resource.

Official resources for further information:
NTSB
FAA Accident/Incident Statements
Frontier Airlines

By staying informed and understanding the factors involved in incidents like this, travelers and industry professionals can contribute to a safer future in aviation.

Learn Today

Hard Landing → A landing where the aircraft touches down with higher force than safety limits, risking damage.
Go-Around → A flight maneuver where pilots abort landing to climb and attempt another approach safely.
NTSB → National Transportation Safety Board, the US agency investigating transportation accidents including aviation.
Airbus A321neo → A modern, fuel-efficient narrow-body jet widely used in commercial aviation worldwide.
Engine Ingestion → When foreign objects like debris or parts are sucked into a jet engine, potentially causing damage.

This Article in a Nutshell

On April 15, 2025, Frontier Airlines Flight 3506 experienced a hard landing in San Juan, causing engine fire. Thanks to quick crew action, all 235 passengers and crew evacuated safely. The NTSB investigation aims to uncover causes, influencing future pilot training and aircraft maintenance policies for Airbus A321neo jets.
— By VisaVerge.com

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