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Canada

Replacing Lost or Stolen Canadian Immigration Documents & PR Card

Replacing a lost Canadian visa or stolen Canada PR card process involves applying for a Verification of Status or Replacement of an Immigration Document with Immigration, Refugees and Citizenship Canada (IRCC).

Last updated: July 18, 2025 9:44 pm
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Key takeaways

Immigration documents include Canadian permits, PR cards, and visitor records, officially issued by IRCC or related agencies.
Replacement process is specific to temporary resident documents; different procedure for immigrant visa changes.
Steps involve completing forms, paying fees, and mailing application to designated addresses; accuracy and patience are crucial.

Have you ever found yourself in a predicament where your Canadian immigration document is nowhere to be found? Whether it’s lost, stolen, or destroyed, the stress of not having these essential documents can be overwhelming. Fortunately, Immigration, Refugees and Citizenship Canada (IRCC) has a clear process for the Canadian immigration document replacement. This blog post will guide you through everything you need to know to replace your lost Canadian visa or stolen Canada PR card.

What Qualifies as an Immigration Document?

Replacing Lost or Stolen Canadian Immigration Documents & PR Card
Replacing Lost or Stolen Canadian Immigration Documents & PR Card

Before delving into the process of requesting a replacement, it’s important to understand what IRCC considers an immigration document. According to the IRCC Help Centre, an immigration document is:
– A Canadian work, study, or temporary resident permit
– A permanent resident (PR) card
– A visitor record

These documents are officially issued by an IRCC office, Canada Border Services Agency (CBSA), Case Processing Centre (CPC), or a Canadian visa office outside Canada.

Can I Replace Any Canadian Immigration Document?

It’s crucial to note that the document replacement process provided here is specifically for those who need to “replace a temporary resident document.” If your aim is to make changes to your Immigrant Visa and Record of Landing or Confirmation of Permanent Residence, there’s a different procedure in place, referred to as a Request to Amend these particular documents.

Step-by-Step Guide to Replace Lost Canadian Visa or Stolen Canada PR Card Process

  1. Understand the Application Package

The application package you need to replace a missing immigration document includes three essential forms:
– The Verification of Status or Replacement of an Immigration Document form [IMM 5009]
– The Use of a Representative form [IMM 5476] (if applicable)
– An Instruction Guide [IMM 5545]

  1. Completing Your Application

Once you’ve downloaded the required forms, the next steps involve filling out, signing, and dating your application accurately. It’s worth noting that meticulous attention to the details in your application can expedite the processing time.

  1. Addressing the Application Fee

Remember, there may be fees involved, which vary depending on the country from which you’re applying. This is an essential step as your application is incomplete without the payment of these fees.

  1. Mailing Your Application

Finally, depending on your mailing method, send your complete application to one of the following addresses provided by IRCC:

For regular mail:
Operations Support Centre (OSC)
P.O. Box 8784 STN T CSC
Ottawa, Ontario
K1G 5J3

For couriered/registered mail:
Operations Support Centre (OSC)
365 Laurier Avenue West
Ottawa, Ontario
K1A 1L1

What Happens After Submitting Your Application?

After your application for a Canadian immigration document replacement has been submitted, patience is key. Processing times can vary, and it’s crucial to ensure all provided information is accurate to avoid further delays.

Protecting Your Immigration Documents

While the process to replace a lost Canadian visa, a stolen Canada PR card, or any other immigration document is straightforward, it’s always best to take preventive measures to protect these important documents. Always keep them in a secure place and consider digital backups where possible.

In conclusion, losing important immigration documents can be a daunting experience, but the Canadian government has made sure that there’s a structured process to help you navigate through this challenge. By following the steps outlined above, you can regain your peace of mind knowing that replacing your crucial documents is entirely manageable. For more detailed information, visit the IRCC Help Centre.

This Article In A Nutshell:

Losing your Canadian immigration documents can be stressful, but replacing them is manageable. Understand what qualifies as an immigration document, follow the step-by-step guide, and ensure accuracy in your application. Remember the fees, be patient during processing, and safeguard your documents. Visit the IRCC Help Centre for detailed information. Stay organized and calm throughout the process.

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Robert Pyne
ByRobert Pyne
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Robert Pyne, a Professional Writer at VisaVerge.com, brings a wealth of knowledge and a unique storytelling ability to the team. Specializing in long-form articles and in-depth analyses, Robert's writing offers comprehensive insights into various aspects of immigration and global travel. His work not only informs but also engages readers, providing them with a deeper understanding of the topics that matter most in the world of travel and immigration.
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