Key Takeaways
• Church World Service will close its Charlotte office on May 31, 2025, due to federal funding cuts.
• Unaccompanied migrant children will lose vital in-person support, shifting services to remote or limited-contact formats.
• Charlotte is one of 11 national closures, signaling a broader reduction in refugee and migrant aid programs.
Church World Service (CWS) made a major announcement that is set to change the landscape of support for immigrants and refugees in North Carolina. The national, faith-based group said it will close its Charlotte office on May 31, 2025. This decision is particularly important because this office has played a central role in helping unaccompanied migrant children find safety and support in the region since April 2022. For many families, this news comes as a shock with big, real-life effects.
What Leads to the Closure?

The closure is not happening in isolation. Church World Service explained it simply does not have enough funding to keep the Charlotte office — and several others across the United States 🇺🇸 — open. A string of actions taken by the Trump Administration have deeply changed how money is given to programs that help both refugees and unaccompanied children, according to announcements and official statements published by CWS and reported by local news outlets.
A big reason behind the closure is the near-total stop of federal funds for these services. Since these programs largely depend on government money, losing it means many organizations, including Church World Service, have no choice but to cut back on costs, shut down offices, and let some staff go. These cuts come alongside wider reductions for all agencies that help with refugee resettlement.
Beth Caldwell, regional leader for CWS in the Mid Atlantic, spoke openly about the changes: “We are incredibly grateful for [the community’s] support and heartbroken over changes that have led to the need to close down our Charlotte office. While our local presence is changing, CWS has a long history in North Carolina, and we are committed to continuing to support our refugee and immigrant neighbors in the months and years to come.”
How the Closure Affects Unaccompanied Migrant Children
One of the biggest concerns—both in the short and long term—is what will happen to unaccompanied migrant children in the area. These are kids who enter the United States 🇺🇸 without a parent or legal guardian, often after long and difficult journeys. The Charlotte office of Church World Service has been helping reunite them with family, making sure children have what they need to settle in safely and continue their lives.
From the moment an unaccompanied child is placed with a sponsor or family member in the Charlotte area, the CWS team has provided direct help, such as:
- Finding and connecting kids to schools and other educational resources
- Helping families understand and apply for legal support, which is now mostly on hold
- Linking families with doctors and mental health professionals
- Checking sponsor homes for safety before placing children there (through what are called “home studies”)
- Running regular check-ins with families after placement to make sure children are safe and moving forward
With the Charlotte office closing, almost all of these services will move online or be done from a distance. Some ongoing cases might still get in-person help, but it will be far less common. Some work may continue—like follow-ups after a child has been placed in a home—but this will depend on available staff and resources, which are also being cut back.
A more serious worry is that legal support for unaccompanied migrant children will shrink even more. Without local groups helping, many new arrivals will have to deal with their immigration court cases alone. For kids, that can be scary and confusing because U.S. immigration law is complex, and missing deadlines or filing the wrong paperwork can have permanent consequences. Analysis from VisaVerge.com suggests that when legal help is missing, children’s chances for a better future in the United States 🇺🇸 can drop dramatically.
How Has the Community Responded?
Over the past three years, the Charlotte office has become a trusted part of the lives of many immigrant families. When news of the closure first appeared, local agencies and members of the community expressed deep disappointment, with many fearing that children and families would feel abandoned just as they begin new lives in the area. Reports from North Carolina also show that this is not an isolated problem; other organizations have been forced to lay off or furlough workers because of the loss of funding.
As Church World Service pulls back, there are fewer places for families to turn. Many of the staff who used to work within these organizations are now looking for new jobs in a complicated employment market where few agencies have the money to hire anyone new. The result is that both staff and the families they served now face rocky times ahead.
A National Shift: Charlotte Is Not Alone
The Charlotte office is only one of 11 program sites nationwide that Church World Service is shutting down. Cities like Georgetown in Delaware, Jacksonville and Orlando in Florida, Grand Rapids and Kalamazoo in Michigan, and Burlington in North Carolina are all facing the same problems. The message is clear—federal actions are not just affecting one city or one group; they are changing how refugee resettlement and unaccompanied minor programs operate across the country.
For example, these funding cuts have led many aid networks to shrink or close. In places where several groups have had to furlough or lay off workers, the people in need have fewer and fewer options for help. This puts more kids at risk of slipping through the cracks, with no guidance on school, safety, and legal status.
What Will Happen to the Services Provided in Charlotte?
Before closing, the Charlotte office helped unaccompanied migrant children in several proven ways. Now, with its doors shutting, some of those supports will continue in a new form—even if less effective:
- “Remote case management” means that instead of meeting face-to-face, staff may call, text, or video-chat with families to follow up about the child’s well-being.
- “Traveling staff” may sometimes visit for special cases, but this will not be the norm.
- Post-release work—where staff check on children placed with sponsors—will only happen when resources allow.
- Many legal services and personal advocacy programs will stop or be greatly reduced.
Notably, nothing can replace the comfort and trust created by meeting someone in your own community and getting regular, personal support. Concerns are growing that the move to remote-only services could create a gap, leaving families confused or unsure how to get the help their children need.
How Does This Fit Into the Bigger Immigration Picture?
The closure of the Church World Service office in Charlotte is a clear sign of larger changes underway in American immigration policy. Over the last few years, federal support for organizations like CWS has dropped sharply, mostly because of policy decisions that targeted government programs for refugees and immigrants. The idea behind these cuts was to reduce spending, but it has also meant cutting off thousands of people from the supports they need to build new lives.
Other large aid organizations have warned that unless funding returns or new laws are passed to fill the gap, the United States 🇺🇸 will see a decline in its ability to offer safe, humane support to the most at-risk newcomers—including children who arrive here with no parents. Without groups like CWS doing direct outreach in cities like Charlotte, the responsibility falls on state and local governments—who may not be ready or have enough resources to do the same level of work.
What Does the Immediate Future Look Like?
For now, Church World Service says it is still “committed” to helping refugees and immigrants in North Carolina, and will do what it can with the money it has left. This may mean more group programs that are run online, or fewer one-on-one services. Some staff might travel for special cases where there is no other option.
The organization urges those who rely on their services to reach out early to make sure they can get answers or referrals before the office closes for good. According to official CWS guidance, families who need help after the closure will likely be connected to remote case managers or to other agencies where possible.
The Human Side: Families and Children
The real cost of these decisions will be felt by the families and children themselves. Unaccompanied migrant children are among the most vulnerable people in any immigration system. They have usually traveled very far, often fleeing violence or poverty, and arrive in the United States 🇺🇸 without a parent or guardian. Adjusting to a new home, a new language, and a new legal system is tough enough when you have strong support; without it, the journey becomes much harder.
In the Charlotte area, the Church World Service team often acted as a bridge. They helped children understand their new environment, find school supplies, get health checkups, and prepare for important legal steps. Many of these children had been through traumatic events, making immediate mental health care and safety check-ins a lifeline. Now, as resources shrink, there is real worry that some children may not get these supports at all.
Looking Ahead: Can New Solutions Fill the Gap?
Some local leaders and groups are already talking about how to build a new network of support—perhaps through smaller, locally run projects or by working directly with schools and faith communities. However, it’s unclear if any group has the ability or resources to replace everything the Charlotte office of Church World Service did for unaccompanied migrant children. The hope is that by working together, communities can offer at least some of the safety nets these children desperately need.
For those interested in learning more about the process of supporting unaccompanied migrant children and the types of services affected, the U.S. Office of Refugee Resettlement provides detailed and official information about available support and how families can get help.
Final Thoughts
The decision by Church World Service to close its Charlotte office marks the end of a significant chapter in the support of immigrant families in North Carolina. This decision comes after years of federal policy changes have made it very hard for nonprofit groups to continue their work in the same way. While CWS and other partners promise to do what they can, the move from in-person support to mainly online or remote help is a major shift—especially for unaccompanied migrant children needing constant guidance and care.
Families in Charlotte, partners throughout the region, and advocates nationwide are asking what more can be done to protect some of the most at-risk newcomers. As the landscape of U.S. immigration support changes, the role of trusted community organizations like Church World Service—and the lessons of their Charlotte office—will remain important as others decide how best to answer the needs of children and families starting over in a new country.
For continued updates and detailed coverage on these changes and their effects on unaccompanied migrant children, resources like VisaVerge.com will remain essential sources of news and analysis.
Learn Today
Church World Service (CWS) → A national, faith-based nonprofit providing support to refugees, immigrants, and unaccompanied migrant children in the U.S.
Unaccompanied Migrant Children → Minors entering the U.S. without a parent or legal guardian, requiring special support and placement services.
Home Study → Formal assessment of a sponsor’s home to verify safety before placing unaccompanied migrant children there.
Remote Case Management → Providing support and follow-up to families and children through calls, texts, or video, instead of in-person visits.
Refugee Resettlement → Programs that help refugees adjust to life in a new country, including housing, schooling, and community integration.
This Article in a Nutshell
Church World Service’s Charlotte office closes in 2025 after nearly three years aiding unaccompanied migrant children and refugees. Federal funding cuts force the closure and move services online. This shift leaves vulnerable children and families with fewer resources, risking safety and integration challenges. Community concern and national impact remain high.
— By VisaVerge.com
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