Key Takeaways
• American Airlines offers true lie-flat Flagship First seats only on A321T domestic routes JFK-LAX/SFO in 2025.
• Delta leads in consistent First Class service, flexible ticketing, Wi-Fi, and Sky Club lounges across US domestic flights.
• United Airlines’ Polaris Studio seats bring advanced comfort and entertainment but have limited availability on select routes.
Travelers in the United States 🇺🇸 looking for the best domestic First Class experience in 2025 face a competitive landscape. United Airlines, American Airlines, and Delta are all investing heavily in their premium cabins, each offering unique features and service levels. As these airlines blur the lines between First Class and Business Class, especially on high-profile transcontinental routes, passengers must weigh comfort, consistency, and perks to find the best fit for their needs.
This in-depth report examines the latest developments, compares the top offerings, and explains what travelers can expect from each carrier. Whether you’re a frequent flyer, a business traveler, or someone planning a special trip, understanding these differences can help you make the most of your journey.

The State of Domestic First Class in 2025
In June 2025, United Airlines and American Airlines are both rolling out new premium cabin experiences. United’s “Elevated” interior, featuring Polaris Studio seats, is appearing on more routes, while American is keeping its exclusive Flagship First on select transcontinental flights. Delta, meanwhile, continues to lead in customer satisfaction, focusing on consistent service and ongoing upgrades to its First Class product and Sky Club lounges.
All three airlines are competing to attract premium travelers, especially on routes between major cities like New York and Los Angeles or San Francisco. While no major policy changes have been announced in the past week, the race to offer the best domestic First Class experience is more intense than ever.
What Sets Each Airline Apart?
American Airlines: Flagship First and Beyond
American Airlines stands out for its Flagship First product, available only on the Airbus A321T aircraft flying between New York (JFK) and Los Angeles (LAX) or San Francisco (SFO). This is the only true lie-flat First Class seat offered on domestic routes in the United States 🇺🇸. Passengers in Flagship First enjoy:
- Lie-flat seats for maximum comfort on long flights
- Exclusive lounge access at the Chelsea Lounge in JFK
- Chef-curated meals and premium drinks
- Priority boarding and check-in
- Enhanced entertainment options
On other aircraft, American’s First Class offers recliner seats, priority boarding, and complimentary meals and drinks. However, the experience can be less consistent compared to Flagship First. According to analysis by VisaVerge.com, American’s AAdvantage program remains unchanged for 2025, with new tiers for Million Miler status and extended validity for systemwide upgrades.
Delta: Consistency and Customer Service
Delta is known for providing the most consistent First Class experience across its domestic network. Most Delta First cabins feature recliner-style seats, premium snacks or meals, and strong Wi-Fi. On select transcontinental routes, Delta One offers lie-flat seats, giving passengers a more luxurious experience.
Key features of Delta’s First Class include:
- Recliner seats with 36-38 inches of pitch and 20.5-21 inches of width
- Delta One lie-flat seats on select routes (JFK-LAX/SFO/SEA)
- Premium snacks and meals
- Free messaging and reliable Wi-Fi
- Sky Club access for First Class passengers with certain credit cards or elite status
- Flexible ticketing with free same-day changes
Delta’s focus on customer service and flexibility makes it a favorite among frequent travelers. The airline’s ongoing investment in Sky Club lounges and onboard amenities keeps it at the top for overall satisfaction.
United Airlines: Comfort and Innovation
United Airlines is making headlines with its new Polaris Studio and “Elevated” interiors, which bring advanced seat technology and more privacy to select routes. While these new cabins are not always sold as a separate First Class product, they represent a significant upgrade for premium travelers.
United’s First Class offerings include:
- Recliner seats on most domestic routes, with generous padding and large entertainment screens
- Polaris Studio/Elevated interior with reverse herringbone layouts for more privacy (available on select routes)
- Premium meals in Polaris Studio cabins
- United Club access for eligible First Class passengers
- Priority boarding and check-in
United’s new premium seats are praised for comfort and entertainment, but availability can be limited, and food quality sometimes falls short of competitors.
Comparing the Numbers: Seats, Service, and Satisfaction
To help travelers make an informed choice, here’s a side-by-side comparison of key features:
Feature | American Flagship First (A321T) | Delta First / Delta One | United First / Polaris Studio |
---|---|---|---|
Seat Type | Lie-flat (Flagship First) | Recliner (First), Lie-flat (Delta One) | Recliner (First), Lie-flat (Polaris Studio) |
Seat Pitch (Recliner) | 37-38 inches | 36-38 inches | 37-38 inches |
Seat Width (Recliner) | 21 inches | 20.5-21 inches | 20.5-21 inches |
Lie-flat on Domestic? | Yes (A321T only) | Yes (Delta One routes) | Yes (select Polaris Studio) |
In-Seat Entertainment | Varies (Flagship First: Yes) | Yes | Yes (largest screens) |
Wi-Fi | Yes | Yes (free messaging) | Yes |
Lounge Access | Flagship/Chelsea Lounge (select) | Sky Club (with status/card) | United Club (with status/card) |
Meal Service | Chef-curated (Flagship First) | Premium snacks/meals | Premium meals (Polaris Studio) |
Customer Complaints (2021) | 421 | 106 | 303 |
Key Takeaways:
– American Airlines offers the only true lie-flat First Class seat on domestic routes, but only on the A321T.
– Delta provides the most consistent First Class experience, with lie-flat seats on select routes and strong customer service.
– United Airlines leads in seat comfort and entertainment, especially with the new Polaris Studio, but availability and food quality can vary.
Booking and Accessing Domestic First Class: Step-by-Step
Travelers interested in booking domestic First Class on United Airlines, American Airlines, or Delta should follow these steps:
- Choose Your Route
- For lie-flat seats, book American A321T (JFK-LAX/SFO), Delta One (JFK-LAX/SFO/SEA), or United Polaris Studio (select routes).
- Book Direct or via Loyalty Program
- Use the airline’s website or app to book tickets. You can also redeem miles or points for upgrades or direct bookings.
- Check Lounge Access
- Confirm if your ticket, elite status, or credit card gives you access to exclusive lounges like the Chelsea Lounge, Sky Club, or United Club.
- Check-In and Boarding
- First Class passengers enjoy priority check-in and boarding, making the airport experience smoother.
- Onboard Experience
- Relax in larger seats, enjoy premium meals and drinks, and take advantage of enhanced entertainment options.
For more information on air travel rights and consumer protections in the United States 🇺🇸, travelers can visit the U.S. Department of Transportation’s Aviation Consumer Protection page.
Stakeholder Perspectives: What the Airlines Are Saying
- American Airlines AAdvantage Directors have confirmed that elite status thresholds will remain the same for 2025, reflecting satisfaction with current engagement levels.
- Delta Air Lines Executives continue to highlight customer service and consistency as their main strengths, with ongoing investments in Sky Club lounges and onboard products.
- United Airlines Product Team is promoting the new Polaris Studio and Elevated interiors as a way to offer more privacy and choice for premium travelers, though details about pricing and rollout are still emerging.
Policy Implications and Practical Effects
The differences between these airlines have real effects on travelers:
- American Airlines is best for those who want a true lie-flat seat and exclusive lounge access on domestic routes, especially for business travelers or those seeking extra comfort on long flights.
- Delta is the top choice for travelers who value consistency, flexible ticketing, and reliable Wi-Fi. Its customer service and Sky Club lounges are highly rated.
- United Airlines appeals to those who prioritize seat comfort and entertainment, especially with the new Polaris Studio, but travelers should check if these features are available on their chosen route.
Historical Context: How Did We Get Here?
A decade ago, U.S. airlines offered more distinct First Class products, but competition and changing traveler expectations have led to a renewed focus on luxury and exclusivity, especially on transcontinental routes. American and Delta introduced lie-flat seats on key routes, while United launched the Polaris brand to upgrade its premium cabins. These investments reflect a broader trend toward making premium travel more appealing and accessible.
Future Outlook: What’s Next for Domestic First Class?
Looking ahead, travelers can expect further improvements:
- United Airlines will continue rolling out the Polaris Studio/Elevated interior, with more routes expected to feature these advanced seats in late 2025 and beyond.
- American Airlines has not announced major changes for 2025 but is enhancing the AAdvantage program and may upgrade Flagship First service.
- Delta is investing in Sky Club lounges and onboard amenities, with the possibility of expanding Delta One on more domestic routes.
These changes mean travelers will have even more choices and higher standards for comfort and service in the coming years.
Real-World Scenarios: Choosing the Right Airline
Let’s look at some common scenarios to help you decide:
- Business Traveler on a Cross-Country Flight: If you need to arrive rested and ready for meetings, American’s Flagship First on the A321T offers the only lie-flat seat and exclusive lounge access. Delta One is a strong alternative on select routes.
- Frequent Flyer Seeking Consistency: Delta’s First Class is the most reliable across the network, with strong customer service and flexible ticketing.
- Traveler Prioritizing Comfort and Entertainment: United’s new Polaris Studio seats are the most advanced, with large screens and extra privacy, but check if your route offers them.
Practical Tips for Booking
- Check Aircraft Type: Not all First Class cabins are the same. Look for the A321T on American, Delta One routes, or United’s Polaris Studio for the best seats.
- Use Loyalty Programs: Redeem miles or points for upgrades to First Class. All three airlines offer strong loyalty programs.
- Review Lounge Access: Lounge access depends on your ticket, elite status, or credit card. Check the airline’s website for details.
- Compare Meal and Service Options: Premium meals and drinks are standard, but quality can vary. Read recent reviews or ask the airline about current offerings.
Contact Information for Travelers
- American Airlines: www.aa.com | AAdvantage Customer Service: 1-800-882-8880
- Delta Air Lines: www.delta.com | SkyMiles Customer Service: 1-800-323-2323
- United Airlines: www.united.com | MileagePlus Customer Service: 1-800-421-4655
Conclusion: Which Airline Wins in 2025?
For most travelers, Delta offers the best overall domestic First Class experience, thanks to its consistency, customer service, and premium amenities. American Airlines is the top choice for those seeking a true lie-flat seat and exclusive luxury on select transcontinental flights. United Airlines stands out for seat comfort and entertainment, especially with the new Polaris Studio, but availability and food quality can be inconsistent.
The best choice depends on your route, priorities, and what matters most to you—whether it’s lie-flat comfort, reliable service, or lounge access. As reported by VisaVerge.com, Delta remains the leader for most travelers, but American’s Flagship First is unmatched for luxury on select flights.
Travelers should always check the latest information on their chosen airline’s website and consider their own needs before booking. With ongoing improvements and fierce competition, the future of domestic First Class in the United States 🇺🇸 looks brighter than ever.
Learn Today
Lie-flat seats → Seats that recline fully horizontal, allowing passengers to lie flat during flights for maximum comfort.
Polaris Studio → United Airlines’ premium cabin with advanced seat technology and privacy on select routes.
Flagship First → American Airlines’ exclusive domestic first class with lie-flat seats on Airbus A321T aircraft.
Sky Club → Delta’s network of airport lounges offering amenities to eligible premium and elite passengers.
Systemwide upgrades → Airline loyalty program benefits allowing passengers to upgrade across all routes within the system.
This Article in a Nutshell
In 2025, US airlines fiercely compete to offer the best domestic First Class. American’s lie-flat seats, Delta’s consistency, and United’s Polaris Studio innovate premium travel, enhancing comfort and exclusivity especially on key transcontinental routes across the country.
— By VisaVerge.com