Key Takeaways
• Ethiopian Airlines flight ET640 faced depressurization at 33,000 feet and landed safely in Mumbai on June 28, 2025.
• Seven passengers suffered decompression sickness; all received medical care and were reported stable after treatment.
• The aircraft is grounded pending DGCA’s ongoing investigation into a possible pressurization system fault.
On June 27, 2025, Ethiopian Airlines flight ET640, a Boeing 787-9 Dreamliner, was flying from Addis Ababa to Mumbai when it faced a serious emergency. About one and a half hours before it was supposed to land, the plane experienced a sudden loss of cabin pressure, known as depressurization, while cruising at 33,000 feet over the Arabian Sea. The crew acted quickly, bringing the plane down to a safer altitude and landing at Mumbai’s Chhatrapati Shivaji Maharaj International Airport at 1:42 am IST on June 28. Seven people on board became sick, showing signs of decompression sickness, but all received medical care and were reported stable. The aircraft is now grounded as authorities investigate what went wrong.
This incident has raised important questions about passenger safety, airline procedures, and the reliability of modern aircraft like the Boeing 787-9 Dreamliner. It also highlights the importance of strong emergency response systems and clear communication between airlines, regulators, and passengers.

What Happened on Ethiopian Airlines Flight ET640?
Ethiopian Airlines flight ET640 was a routine international flight, carrying 300 passengers and 11 crew members from Addis Ababa to Mumbai. The aircraft, a Boeing 787-9 Dreamliner (registration ET-AXS), is known for its advanced technology and is widely used for long-distance flights.
The Emergency
While flying at 33,000 feet, the plane’s systems detected a problem: the cabin was losing pressure. This is called depressurization. When this happens, the air inside the plane becomes thinner, making it hard for people to breathe. The pilots immediately put on their oxygen masks and started an emergency descent to get the plane to a lower altitude where the air is safe to breathe without extra oxygen.
As the plane dropped to below 10,000 feet, oxygen masks automatically fell from the overhead panels for passengers to use. This is a standard safety feature on commercial aircraft. The crew made sure everyone was using their masks and followed all emergency procedures.
Medical Response
After landing safely in Mumbai, seven passengers reported feeling dizzy and unwell—symptoms linked to decompression sickness. Six were treated at the airport by medical teams, while one person was taken to a hospital for further care. Thankfully, all affected passengers were reported stable after treatment.
How Did the Crew Respond?
The crew’s quick actions were key to keeping everyone safe. Here’s a step-by-step look at what happened:
- Detection: The plane’s systems noticed the drop in cabin pressure.
- Immediate Crew Action: Pilots put on their oxygen masks and started a rapid descent.
- Oxygen Mask Deployment: Masks for passengers dropped automatically from the ceiling.
- Descent: The plane quickly descended to below 10,000 feet, where the air is safe to breathe.
- Medical Response: After landing, airport medical teams checked and treated those who felt sick.
- Investigation: The aircraft was grounded, and authorities began a technical investigation.
This response followed international aviation safety protocols and showed the importance of regular crew training and clear emergency procedures.
What Is Cabin Depressurization?
Cabin depressurization means the air pressure inside the plane drops suddenly or slowly. At high altitudes, the air outside is too thin for people to breathe safely. That’s why planes are pressurized—to keep the air inside at a comfortable level.
If the pressurization system fails, oxygen masks drop down for passengers. These masks provide about 14 minutes of oxygen, which is usually enough time for the pilots to bring the plane down to a safe altitude.
Who Is Investigating the Incident?
After the emergency landing, the aircraft was grounded at Mumbai Airport. Ethiopian Airlines confirmed the incident and said it is working closely with the Directorate General of Civil Aviation (DGCA) of India, which is leading the investigation. Boeing, the plane’s manufacturer, and the airline’s own engineering teams are also involved.
Early checks suggest there may have been a fault in the pressurization system, but the exact cause is still being investigated. The DGCA will look at maintenance records, technical data, and crew actions to find out what happened.
For more information about aviation safety and regulations in India, you can visit the DGCA’s official website.
What Does This Mean for Passengers and Airlines?
Passenger Safety
This event shows how important it is for airlines to have well-trained crews and to keep their planes in top condition. Even with modern planes like the Boeing 787-9 Dreamliner, technical problems can still happen. The quick response by the crew and airport medical teams helped prevent more serious injuries.
Operational Procedures
The pilots and crew followed standard emergency procedures:
- Pilots used their oxygen masks and started a rapid descent.
- Passenger oxygen masks dropped automatically.
- The plane descended to a safe altitude.
- Medical teams were ready on the ground.
These steps are designed to protect passengers and crew during emergencies.
Aircraft Grounding
After such incidents, it is standard for the aircraft to be grounded until a full technical inspection is done. This helps make sure the plane is safe before it flies again.
What Are the Policy Implications?
For Airlines
Airlines may need to review their maintenance and training programs to make sure they are following the latest safety standards. Regular checks of the pressurization system and other critical parts are essential.
For Regulators
Authorities like the DGCA may issue new safety rules or advisories if the investigation finds a specific problem. They will also check if other planes of the same type need extra inspections.
For Passengers
Events like this can make passengers worry about flying. It’s important for airlines and regulators to be open about what happened and what they are doing to keep people safe. Clear communication helps maintain trust in air travel.
Background: How Common Are These Incidents?
Cabin depressurization is rare, especially on modern aircraft. Planes like the Boeing 787-9 Dreamliner have advanced systems to keep the cabin safe. However, technical faults or maintenance errors can still cause problems.
Recently, there was a similar incident on June 23, 2025, when an Air India Boeing 777 flying from Heathrow to Mumbai had suspected pressurization issues. Eleven people, including six crew members, felt sick and needed medical attention. That case is also under investigation.
The Boeing 787 has faced extra attention lately because of other safety incidents, including a fatal crash in Ahmedabad (not related to pressurization). These events have led to more scrutiny of the aircraft’s safety and maintenance standards.
What Happens Next?
Investigation Results
The DGCA, working with Boeing and Ethiopian Airlines, will look for the root cause of the depressurization. They will check if it was a technical fault, a maintenance issue, or something else. Depending on what they find, they may recommend changes to how these planes are maintained or operated.
Possible Policy Changes
If the investigation finds a specific problem, regulators may issue new safety rules for all airlines flying the Boeing 787-9 Dreamliner. This could include more frequent checks of the pressurization system or updates to crew training.
Passenger Confidence
For people who fly often, it’s important to know that such incidents are rare and that airlines and regulators take safety very seriously. Quick action, clear communication, and strong safety systems help keep air travel one of the safest ways to travel.
Multiple Perspectives: How Did Stakeholders Respond?
Passengers
The passengers on Ethiopian Airlines flight ET640 experienced a frightening situation. Seven people felt sick, but all received prompt medical care. One person was hospitalized, but there were no deaths or severe injuries. Many passengers praised the crew for their calm and professional response.
Airline
Ethiopian Airlines issued a statement confirming the incident and commending the crew for their actions. The airline said it is fully cooperating with the investigation and is committed to passenger safety.
Regulators
The DGCA is leading the investigation and will work with Boeing and the airline to make sure all safety standards are met. They will also decide if any new rules or advisories are needed to prevent similar incidents in the future.
Technical Details: The Boeing 787-9 Dreamliner
The Boeing 787-9 Dreamliner is a modern, long-range aircraft known for its fuel efficiency and advanced technology. It uses a sophisticated pressurization system to keep the cabin comfortable at high altitudes. While the system is reliable, it must be checked and maintained regularly.
In the past, some incidents on Boeing 787s have been linked to maintenance errors, such as misassembled air ducts that caused leaks. However, the cause of the depressurization on flight ET640 is still under investigation.
Timeline of the Incident
- June 27, 2025: Ethiopian Airlines flight ET640 departs Addis Ababa for Mumbai.
- About 1.5 hours before landing: Cabin depressurization occurs at 33,000 feet over the Arabian Sea.
- Pilots respond: Emergency descent to below 10,000 feet, oxygen masks deployed.
- June 28, 2025, 1:42 am IST: Plane lands safely at Mumbai Airport.
- After landing: Seven passengers report symptoms; six treated on-site, one hospitalized.
- Aircraft grounded: Technical investigation begins.
What Should Passengers Do After Such an Incident?
If you were on a flight that experienced depressurization:
- Follow crew instructions: Use the oxygen mask and stay calm.
- Seek medical attention: Even if you feel fine, get checked by a doctor after landing.
- Contact the airline: For updates, support, or to report any ongoing symptoms.
- Stay informed: Follow updates from official sources like the airline or aviation authorities.
For passengers or families seeking help, Ethiopian Airlines’ customer service and the DGCA’s public helpline are available for support.
Official Resources
- Ethiopian Airlines: ethiopianairlines.com
- Directorate General of Civil Aviation (India): dgca.gov.in
- Mumbai Airport (CSMIA): csmia.aero
- Boeing (Customer Support): boeing.com
Looking Ahead: What Does This Mean for the Future?
The emergency landing of Ethiopian Airlines flight ET640 has put a spotlight on airline safety, especially for modern planes like the Boeing 787-9 Dreamliner. As reported by VisaVerge.com, the incident shows that even the most advanced aircraft can face technical problems, making strong safety systems and quick crew response essential.
The results of the DGCA’s investigation will be important for airlines, regulators, and passengers. They may lead to new safety rules, changes in maintenance procedures, or updates to crew training. Most importantly, the incident reminds everyone that safety in the air depends on teamwork, preparation, and constant attention to detail.
For now, the grounded aircraft will not fly until experts are sure it is safe. Passengers can feel confident that airlines and regulators are working hard to keep air travel safe for everyone.
Key Takeaways:
- Ethiopian Airlines flight ET640 experienced a mid-air depressurization and made an emergency landing in Mumbai.
- Seven passengers became sick but all received medical care and are stable.
- The aircraft is grounded while authorities investigate the cause.
- Safety protocols worked as planned, showing the value of training and emergency systems.
- Future policy changes may follow, depending on the investigation’s findings.
If you have questions about air travel safety or want to know more about aviation regulations, visit the DGCA’s official website for up-to-date information and resources.
Learn Today
Depressurization → Sudden or gradual drop in cabin air pressure, causing breathing difficulty at high altitudes.
Decompression Sickness → Illness caused by rapid pressure changes, leading to symptoms like dizziness or joint pain.
Oxygen Masks → Safety devices that provide oxygen to passengers during cabin depressurization emergencies.
Directorate General of Civil Aviation (DGCA) → India’s aviation regulatory authority responsible for safety oversight and investigations.
Emergency Descent → A rapid lowering of an aircraft’s altitude to reach breathable air pressure safely.
This Article in a Nutshell
On June 27, 2025, Ethiopian Airlines flight ET640 experienced sudden cabin pressure loss at 33,000 feet, triggering an emergency descent. The Boeing 787-9 Dreamliner landed safely in Mumbai; seven passengers showed decompression sickness symptoms but recovered. The incident urges reassessment of aircraft safety and emergency response protocols worldwide.
— By VisaVerge.com