How to Track Your Green Card Delivery Step-by-Step

Use USCIS and USPS online tools to track your green card delivery. Set up accounts, update your address promptly, and act fast if your card is lost or delayed to ensure safe receipt.

Key Takeaways

• Set up a USCIS account to track your green card using your 13-digit receipt number.
• Monitor your green card delivery with the USPS tracking number via the USPS website.
• Update your address with USCIS and USPS promptly to avoid delivery delays or lost cards.

If you’ve recently been approved for a green card, you’re probably eager to know when it will arrive. The green card, officially called the Permanent Resident Card, is a key document that proves your right to live and work in the United States 🇺🇸. Waiting for it can be stressful, but there are clear steps you can take to track its delivery and avoid common problems. This guide will walk you through every step, from checking your status with USCIS to using USPS tracking tools, updating your address, and handling delivery issues. By following these instructions, you’ll know exactly what to do at each stage and how to avoid delays or lost mail.


How to Track Your Green Card Delivery Step-by-Step
How to Track Your Green Card Delivery Step-by-Step

Purpose: Why Tracking Your Green Card Delivery Matters

Your green card is more than just a piece of plastic—it’s proof of your legal status in the United States 🇺🇸. It allows you to work, travel, and access important services. Because of its importance, you need to make sure it arrives safely and on time. tracking your green card delivery helps you:

  • Know when to expect your card so you can be home to receive it
  • Spot problems early if there are delays or delivery issues
  • Take quick action if your card is lost or stolen
  • Avoid legal or work problems that can happen if you don’t have your card

Let’s go step by step through the process of tracking your green card delivery, with clear instructions, time estimates, and tips to help you avoid common mistakes.


Step 1: Set Up Your USCIS Online Account

Why This Step Matters

USCIS (U.S. Citizenship and Immigration Services) is the government agency that processes green card applications. Setting up an online account with USCIS is the first and most important step in tracking your green card delivery.

How to Do It

  1. Go to the official USCIS website: USCIS Online Account
  2. Create an account using your email address and a password.
  3. Link your case by entering your 13-digit USCIS Receipt Number. You can find this number on the receipt notice (Form I-797C) you received after filing your application.
  4. Set up notifications so you get emails or text messages about your case status.

Time Estimate

  • Setting up your account: 10–15 minutes
  • Linking your case: 5 minutes

What You’ll Get

  • Automatic updates about your green card status
  • USPS tracking number when your card is mailed

Common Pitfalls

  • Using the wrong receipt number: Double-check the number on your USCIS notice.
  • Not checking your spam folder: Sometimes, USCIS emails go to spam. Mark them as “not spam” so you don’t miss updates.

Step 2: Monitor Your Case Status Online

Why This Step Matters

USCIS updates your case status at every stage, including when your green card is mailed. Checking your status online keeps you informed and helps you act quickly if there’s a problem.

How to Do It

  1. Log in to your USCIS account regularly.
  2. Look for updates such as “Card Was Mailed To Me” or “Card Was Picked Up By The United States Postal Service.”
  3. Find your USPS tracking number in the latest update. This number lets you track your green card through the postal system.

Alternatively, you can use the USCIS Case Status Online tool by entering your 13-digit receipt number.

Time Estimate

  • Checking status: 2–3 minutes each time

What You’ll Get

  • Real-time updates on your green card’s progress
  • USPS tracking number for delivery

Common Pitfalls

  • Not checking often enough: Updates can happen quickly, so check at least once a day after your card is approved.
  • Missing the tracking number: Make sure to copy or write down the USPS tracking number as soon as it appears.

Step 3: Track Your Green Card with USPS

Why This Step Matters

Once USCIS mails your green card, the United States Postal Service (USPS) takes over. Using the USPS tracking number, you can see exactly where your card is and when it’s expected to arrive.

How to Do It

  1. Go to the USPS Tracking page: USPS Tracking
  2. Enter your tracking number from your USCIS account.
  3. Check the delivery status—you’ll see updates like “In Transit,” “Out for Delivery,” or “Delivered.”

Time Estimate

  • Tracking your package: 1–2 minutes each time

What You’ll Get

  • Up-to-date location of your green card
  • Expected delivery date

Common Pitfalls

  • Not checking the tracking page: Don’t rely only on email updates—check the USPS site directly for the latest info.
  • Ignoring delivery attempts: If USPS tries to deliver and you’re not home, follow the instructions on the notice left at your door.

Step 4: Sign Up for USPS Informed Delivery

Why This Step Matters

USPS Informed Delivery is a free service that gives you a daily preview of your incoming mail and packages. It’s a great way to know when your green card is about to arrive.

How to Do It

  1. Sign up at the USPS Informed Delivery page: USPS Informed Delivery
  2. Verify your identity and address—USPS may mail you a code to complete setup.
  3. Check your email or log in daily to see images of your mail and updates on packages.

Time Estimate

  • Signing up: 10–15 minutes
  • Daily checks: 1–2 minutes

What You’ll Get

  • Daily email previews of your mail
  • Automatic tracking of packages, including your green card

Common Pitfalls

  • Not completing identity verification: If you skip this step, you won’t get full access.
  • Missing email alerts: Add USPS to your safe sender list so you don’t miss important updates.

Step 5: Update Your Address with USCIS and USPS

Why This Step Matters

If you move while your green card is being processed or mailed, you must update your address with both USCIS and USPS. Failing to do this is one of the most common reasons for lost or delayed green cards.

How to Do It

For USCIS:

  • Use Form AR-11, Alien’s Change of Address Card: USCIS AR-11 Form
  • Update online through your USCIS account or by mailing the form.

For USPS:

Time Estimate

  • USCIS update: 10–15 minutes
  • USPS update: 10 minutes

What You’ll Get

  • Mail sent to your new address
  • Reduced risk of lost documents

Common Pitfalls

  • Updating only one agency: You must update both USCIS and USPS.
  • Delaying the update: Update your address as soon as you move, not after.

Step 6: Use the USCIS Virtual Assistant (Emma) for Help

Why This Step Matters

If you have questions or problems, the USCIS virtual assistant, Emma, can provide quick answers and connect you with a live agent if needed.

How to Do It

  1. Go to the USCIS website: USCIS Emma
  2. Click the “Ask Emma” button in the lower right corner.
  3. Type your question (for example, “Where is my green card?”).
  4. Follow Emma’s instructions or ask to speak with a live agent.

Time Estimate

  • Getting answers: 2–5 minutes

What You’ll Get

  • Instant help with tracking and case status
  • Connection to a live agent if your question is complex

Common Pitfalls

  • Not being specific: Ask clear, direct questions for the best results.
  • Relying only on Emma: For urgent or complicated issues, call the USCIS Contact Center.

Step 7: What to Do If Your Green Card Is Lost or Not Delivered

Why This Step Matters

Sometimes, even with careful tracking, things go wrong. If your green card is marked as delivered but you haven’t received it, act quickly to avoid bigger problems.

How to Do It

  1. Check with family or neighbors to see if someone else accepted the delivery.
  2. Contact your local USPS office and provide your tracking number. Ask if they can locate your package.
  3. File a missing mail search with USPS: USPS Missing Mail
  4. Contact USCIS if USPS cannot find your card. You may need to request a replacement by filing Form I-90, Application to Replace Permanent Resident Card.

Time Estimate

  • Initial checks: 1–2 days
  • USPS search: Up to 7 days
  • USCIS replacement process: Several months

What You’ll Get

  • Help locating your card
  • Instructions for getting a replacement if needed

Common Pitfalls

  • Waiting too long to report: Report missing mail as soon as possible.
  • Not keeping records: Save all emails, tracking numbers, and notices.

Step 8: Checklist Summary for Tracking Your Green Card Delivery

Before you finish, use this checklist to make sure you’ve covered every step:

  • [ ] Set up your USCIS online account
  • [ ] Monitor your case status online
  • [ ] Track your green card with USPS
  • [ ] Sign up for USPS Informed Delivery
  • [ ] Update your address with USCIS and USPS if you move
  • [ ] Use USCIS virtual assistant Emma for help
  • [ ] Know what to do if your card is lost or not delivered

Time Estimates for the Entire Process

  • Setting up accounts and notifications: 30–40 minutes total
  • Daily tracking and checks: 2–5 minutes per day
  • Address updates (if needed): 20–25 minutes
  • Handling delivery issues: 1–7 days, depending on the problem

Common Pitfalls and How to Avoid Them

  • Not checking your status regularly: Updates can happen fast. Check your USCIS and USPS accounts daily after your card is approved.
  • Forgetting to update your address: Always update both USCIS and USPS if you move.
  • Missing your delivery: If you’re not home, USPS may leave a notice. Follow up right away to reschedule or pick up your card.
  • Ignoring email alerts: Add USCIS and USPS to your safe sender list so you don’t miss important updates.
  • Losing your tracking number: Write it down or save a screenshot as soon as you get it.

Troubleshooting: What to Do If Something Goes Wrong

  • Card marked as delivered but not received: Check with neighbors, then contact USPS. If not found, file a missing mail search and contact USCIS.
  • No tracking number provided: Double-check your USCIS account and emails. If you still don’t have it, contact USCIS for help.
  • Address on file is wrong: Update your address with both USCIS and USPS immediately. If your card was sent to the wrong address, contact both agencies for next steps.
  • Delays in delivery: Sometimes, mail can be delayed due to weather or other issues. Keep tracking and contact USPS if the delay is more than a few days.

Official Resources and Where to Get More Help

  • USCIS Official Website: www.uscis.gov — For case status, forms, and contact information.
  • USPS Official Website: www.usps.com — For tracking, Informed Delivery, and missing mail help.
  • USCIS Contact Center: For questions about your case or missing documents.

For more detailed information about the green card process and delivery, you can also visit the USCIS Green Card page.


Expert Advice and Final Tips

According to analysis by VisaVerge.com, using both USCIS and USPS online tools gives you the best chance of receiving your green card safely and on time. Experts recommend checking your status daily, keeping your address up to date, and acting quickly if there are any problems. Remember, your green card is a vital document—treat its delivery with care and attention.


Takeaways and Next Steps

  • Be proactive: Set up all your accounts and notifications before your card is mailed.
  • Stay organized: Keep all your tracking numbers, emails, and notices in one place.
  • Act fast: If there’s a problem, contact USPS and USCIS right away.
  • Stay informed: Check the USCIS website for updates and new tools.

By following these steps, you’ll have peace of mind knowing you’re doing everything possible to track your green card delivery and protect your status in the United States 🇺🇸.

Learn Today

Green Card → Official Permanent Resident Card proving legal U.S. residency and work authorization.
USCIS → U.S. Citizenship and Immigration Services, the government agency processing green card applications.
USPS → United States Postal Service responsible for mail delivery of your green card.
Receipt Number → A unique 13-digit code USCIS provides to track your application status.
Informed Delivery → USPS free service that emails previews of your incoming mail and package updates.

This Article in a Nutshell

Tracking your green card delivery is key to avoiding delays or loss. Use USCIS and USPS tools, update your address, and act quickly if issues arise to ensure timely and safe receipt of your important residency document.
— By VisaVerge.com

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Oliver Mercer
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As the Chief Editor at VisaVerge.com, Oliver Mercer is instrumental in steering the website's focus on immigration, visa, and travel news. His role encompasses curating and editing content, guiding a team of writers, and ensuring factual accuracy and relevance in every article. Under Oliver's leadership, VisaVerge.com has become a go-to source for clear, comprehensive, and up-to-date information, helping readers navigate the complexities of global immigration and travel with confidence and ease.
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