(LONDON, UNITED KINGDOM) British Airways will launch a multi-year overhaul of its lounges at London Heathrow in 2026, a project the airline says will reshape every BA-operated space in Terminals 3 and 5. The plan covers all eight facilities, from the flagship Concorde Room to the Arrivals Lounge, and represents the most extensive set of lounge renovations at Heathrow in decades.
While the transformation promises higher comfort and smarter layouts, it will also bring periods of closure and reduced capacity that matter for international flyers — including families on long connections and status holders who depend on quiet work zones before border checks or onward flights.

Design, inspiration, and rollout
According to reporting from [One Mile at a Time], [TravelMint], [London Air Travel], [The Points Guy], and [FlyerTalk], the work will adopt the airline’s new global lounge design created with Gensler. Travelers who have seen the fresh look in Miami and Dubai will recognize the art deco feel, bold colors, and multiple zones for dining, relaxing, and working.
British Airways says it wants spaces that feel “welcoming, intuitive, and restorative,” with details that reflect each terminal’s character at London Heathrow. The strategy targets direct competition with top-tier European rivals—Air France, Lufthansa, and SWISS—where premium ground service often tips booking decisions for long-haul passengers and corporate accounts.
Scope of the renovations
BA will “wholesale gut and refurbish” all eight lounges:
- Concorde Room
- Galleries First
- Three Galleries Club lounges in T5
- Arrivals Lounge
- Two Galleries lounges in T3
The airline’s premium dining for First Class, known as Concorde Dining, will be expanded and refined under the new plan.
Amenities planned
- Full-service bars with improved seating and power access
- À la carte and buffet dining, with better flow during peak waves
- Upgraded shower suites for arrivals and long connections
- Soundproof workspaces and quiet areas for calls
- Enhanced Concorde Dining for First Class
Renovation scope and timing
British Airways will begin construction in 2026 and stage the work over several years due to the complexity of building inside busy terminals. The airline has not released a detailed phasing plan, nor announced contingency steps for reduced capacity during the heaviest construction periods.
London Air Travel reports that more information is promised by the end of 2025, including:
- Phased timelines
- Design previews specific to Heathrow
- Day-to-day operating plans during the lounge renovations
A similar Heathrow overhaul had been slated for 2020 but was pushed back during the pandemic. With the design already live in Miami and Dubai, BA is now rolling it out worldwide, with London set to be the flagship.
Impact on international and transit passengers
Travelers should plan for periods when specific lounges are closed or crowded. While BA entry rules based on cabin and oneworld status are expected to remain, temporary consolidation may shift who goes where during construction. That matters at peak times, especially morning arrivals into T5 and afternoon departures out of T3, when oneworld partner flights add pressure.
According to analysis by VisaVerge.com, airlines that manage clear wayfinding and early notice during lounge rebuilds see fewer missed connections and less stress among families and elderly travelers.
For connecting passengers with long layovers, lounge access is more than comfort; it is a practical part of an international trip:
- Quiet zones help parents settle children after overnight flights.
- Showers and food reduce the need to leave the secure area.
- If you plan to leave the secure area, check visa requirements in advance: the UK government’s official tool at https://www.gov.uk/check-uk-visa explains if you need a visa for a short visit or an airside or landside transit.
Practical tips while construction is underway
- Build buffer time. If a preferred lounge is closed, walking to an alternative may take longer across T5.
- Watch for BA app updates. Gate and lounge changes often post first in the app and on departure boards.
- Ask staff about shower queues on arrival. With fewer suites open, book a slot early.
- Use partner options when allowed. Some oneworld travelers may be directed to partner lounges in T3 during certain phases.
- Keep essentials in hand baggage. Medication, baby items, and chargers will keep you prepared if seating is limited.
What to expect from the new layout
The design shift is not only cosmetic. In Miami, BA’s new layout introduced clearer zoning with dining, quiet, and social areas separated by screens and lighting, plus a dedicated Concorde Dining Room for First Class. Dubai rolled out similar elements with local touches.
Expect Heathrow to follow the same playbook, adapted to the different shapes and flows of T3 and T5. Anticipated benefits:
- Work pods and sound-dampened corners to help business travelers finish calls quietly
- Varied family seating to keep children close without blocking aisles
- Dedicated dining and quieter social areas to improve traffic flow and reduce noise
BA has not published a firm order of lounge closures or the sequence of work in each terminal. Until that arrives, frequent flyers can plan on staggered closures designed to keep some capacity open at all times.
The Arrivals Lounge will be closely watched; upgraded showers and breakfast service matter for travelers who land early and head to meetings in the city.
Strategic context
This investment fits into a broader push to raise BA’s premium offer both on the ground and in the air. Airline leadership frames the Heathrow work as central to long-haul competitiveness, especially on routes to the United States 🇺🇸 where premium cabin demand is strong and rival carriers have refreshed lounges and suites.
The Points Guy notes that British Airways aims to deliver a more consistent “flagship” feel at its home hub, with cleaner design and better service pace at peak times.
Key facts at a glance
Item | Details |
---|---|
Start | 2026 |
Airports / Terminals | London Heathrow T3 and T5 |
Lounges | 8 total: Concorde Room, Galleries First, three Galleries Club in T5, Arrivals Lounge, two T3 Galleries |
Design | Art deco-inspired, by Gensler, mixing British heritage with local terminal character |
Amenities | Full bar, à la carte & buffet dining, showers, workspaces, enhanced First Class dining |
Timeline | Multi-year, phased; detailed schedule pending |
Disruption | Closures and reduced capacity likely; contingency plans pending |
Next update | BA says more details will come by late 2025 |
Expect a better lounge experience once the dust settles — and some patience while crews build it. Early, clear communication and visible wayfinding will be key to minimizing disruption during the busiest waves.
Frequent flyer forums like [FlyerTalk] suggest that early communication on which areas are down, plus clear signs to alternatives, will help travelers move smoothly. BA’s challenge is to keep service steady day to day while making the big changes that will define Heathrow’s premium ground experience for years to come.
This Article in a Nutshell
British Airways will launch a comprehensive, multi-year renovation of all eight BA-operated lounges at London Heathrow (Terminals 3 and 5) starting in 2026. The redesign, created with Gensler and already implemented in Miami and Dubai, uses art‑deco influences and separates dining, relaxation, and work zones. Upgrades include expanded Concorde Dining, full-service bars, improved shower suites, and soundproof workspaces. BA has not published a detailed phasing schedule; phased closures and reduced capacity are expected, potentially affecting connecting passengers, families, and status holders during peak waves. Travelers should monitor BA app notices, allow extra transfer time, consider partner lounge options, and expect more detailed timelines and design previews by late 2025.