(AUSTIN) SkyWest Flight 5971, an Embraer E175, made an emergency landing in Austin on August 28, 2025, after the regional jet encountered severe turbulence and a pressurization problem near Fort Worth, Texas. The crew declared an emergency and diverted to Austin-Bergstrom International Airport, where the aircraft landed safely and was met by first responders on the runway.
Two passengers suffered serious injuries linked to the turbulence and received immediate medical care upon arrival. The Federal Aviation Administration has confirmed it will open a standard investigation into the event, which included a reported loss of cabin pressure and injuries on board.

Aircraft, operator and immediate response
- The aircraft, registration N110SY, was operating as United Express for SkyWest, one of the largest regional carriers in the United States.
- Emergency services assisted passengers and crew following the landing. Airport officials said operations continued with limited interruption after the landing and the aircraft was secured for inspection.
- The incident combined heavy turbulence and a pressurization anomaly — a mix likely to draw close scrutiny from federal inspectors despite the safe landing.
Two passengers sustained serious injuries from turbulence and were treated on arrival. Initial reports indicate the injuries were turbulence-related, while the pressurization irregularity remains under review.
Investigation and regulatory process
Investigators from the FAA and the National Transportation Safety Board (NTSB) are expected to:
- Review flight data and cockpit voice recordings.
- Interview the flight crew and cabin personnel.
- Inspect the aircraft, including the pressurization systems and related components.
According to the FAA, events involving injuries and any failure of a cabin pressure system trigger formal review steps to determine whether maintenance, training, or operational changes are needed. The agency’s procedures are outlined in public safety updates available through the FAA Newsroom.
The FAA has also emphasized turbulence response and avoidance training recently, particularly for regional carriers that face frequent weather shifts and operate into smaller fields with less advanced ground systems.
Context: SkyWest oversight and industry trends
- Since 2023, SkyWest has seen increased oversight tied to turbulence-related injuries, isolated pressurization failures, and operational reliability concerns.
- In 2024, the FAA issued updated guidance aimed at preventing runway excursions and ordered stronger pilot training for turbulence response.
- An internal watchdog review in July 2025 noted delays and communication gaps in the airline’s sharing of maintenance data, increasing pressure on SkyWest to improve reporting and response times.
Safety analysts stress that repeated non-catastrophic events still erode operational margins, strain maintenance teams, and increase insurance costs. SkyWest’s network depends on dependable performance into secondary markets and mid-size hubs, often in regions with fast-building thunderstorms — conditions that can produce sudden turbulence, wind shear, and other hazards.
Why turbulence and pressurization matter
- Modern E175 systems are designed to manage changing conditions, but intense convective activity can create sharp vertical currents that injure unbelted passengers.
- An abnormal cabin altitude from a pressurization fault can force quick crew action and an emergency descent.
- Investigators will assess:
- Whether the pressure control system performed within limits.
- Maintenance history and any trend of related discrepancies.
- The decision-making timeline in the cockpit during the event.
Analysts note that even modest operational improvements — tighter inspection windows for pressurization components, better cockpit alerts for rapid cabin altitude shifts, and refresher turbulence-response training — can reduce injury risk.
Timeline of the Austin diversion
- Near Fort Worth, the crew reported severe turbulence and signs of a pressurization problem in the cabin.
- The pilots declared an emergency and diverted to Austin-Bergstrom International Airport.
- The E175 landed safely; emergency responders met the aircraft and treated injured passengers.
- The FAA and NTSB initiated standard investigative steps: data collection, crew interviews, and inspection of the airframe and pressure systems.
Passengers described a sudden, forceful jolt as the jet hit rough air, with overhead items shifting. Those with seat belts fastened were better protected — a recurring safety point emphasized by airlines and regulators.
Passenger rights and next steps
- Injured passengers may be eligible for compensation for medical costs and related losses under U.S. consumer protection rules and carrier contracts.
- For this domestic flight, the Montreal Convention (which governs international liability) does not apply.
- Practical steps for affected travelers:
- Keep boarding passes and all travel documentation.
- Retain medical records and receipts related to treatment.
- Contact the carrier’s claims channel promptly.
Travelers can follow official updates from the NTSB via the NTSB.gov database. The FAA also posts statements through the FAA Newsroom. Austin-Bergstrom posts operational notices and traveler information on the city’s Airport Information page.
SkyWest’s general information and media contacts are available on the Official Website.
Operational and financial implications
- Regulators will review flight data recorder outputs, cockpit voice recordings, and maintenance logs.
- Possible outcomes if gaps are found include:
- Corrective actions ordered by the FAA.
- Additional simulator events focused on turbulence and pressurization responses.
- Tighter inspection intervals for pressurization components.
Financially:
– Insurance premiums and deductibles may increase.
– Aircraft downtime for inspections could hurt on-time performance.
– Reputational impacts may affect partner confidence and investor reactions, though single-incident market moves often subside if corrective steps are visible.
Broader safety discussion and recommendations
Industry observers suggest several practical steps that could emerge from the probe:
- Tighter inspection windows for pressurization components prone to wear.
- Improved cockpit alerts for rapid cabin altitude shifts.
- Refresher training emphasizing early activation of seat-belt signs and turbulence-avoidance procedures.
- Expanded turbulence modeling that includes more pilot reports from regional carriers flying at altitudes where weather changes rapidly.
- Clearer inflight messaging to prompt passengers to buckle up when cells build along a route.
Officials emphasize that commercial aviation remains one of the safest ways to travel, but safety depends on layers: airframe design, maintenance diligence, weather tools, crew training, and passenger behavior.
Local response and operational status
At Austin-Bergstrom, airport staff said the response followed established emergency protocols. Emergency units remain trained for diversions with potential medical needs, and coordination with airlines and federal investigators is routine. Operations returned to normal, though travelers may experience occasional gate or runway changes during such responses; terminal screens and public announcements typically relay updates.
Where to track official records and updates
- FAA statements: FAA Newsroom
- NTSB event summaries and reports: NTSB.gov
- Austin airport operational notices: Airport Information
- SkyWest corporate and media contacts: Official Website
While turbulence cannot be eliminated, better prediction tools and consistent seat-belt use can reduce injuries. Investigators will work through downloads, interviews, and inspections in the coming weeks before publishing findings. The focus will be on strengthening safety layers so crews, airlines, and passengers are better protected when rough air returns over Texas.
This Article in a Nutshell
SkyWest Flight 5971, an Embraer E175 (N110SY) operating as United Express, made an emergency diversion to Austin-Bergstrom International Airport on August 28, 2025, after the crew reported severe turbulence and a pressurization anomaly near Fort Worth. The aircraft landed safely; two passengers sustained serious, turbulence-related injuries and received immediate medical attention. The FAA and NTSB have opened standard investigations, which will examine flight data, cockpit voice recordings, crew and cabin interviews, and the aircraft’s pressurization systems and maintenance history. SkyWest has been under increased regulatory scrutiny since 2023 for turbulence injuries and presurization issues; investigators will assess system performance, maintenance records, and crew response. Potential outcomes include corrective actions, enhanced inspections, additional training, and possible regulatory directives. Injured passengers are advised to keep travel documents and medical records and to contact the carrier’s claims channel while official updates are posted by the FAA and NTSB.