Modern Aviation Begins Fixed Base Operator Services at Charlotte Douglas Airport

Key Takeaways

• Modern Aviation began FBO operations at CLT on July 1, 2025, under a 20-year contract.
• Existing Wilson Air Center employees were offered jobs, ensuring service continuity and stability.
• Facility upgrades and IS-BAH safety certification planned to enhance CLT Executive Terminal operations.

On July 1, 2025, Modern Aviation officially began Fixed Base Operator (FBO) operations at the CLT Executive Terminal, marking a major shift for Charlotte Douglas International Airport. This move not only introduces a new era for private and business aviation in Charlotte but also reflects broader trends in the aviation industry, where companies like Modern Aviation are expanding their networks and raising service standards. The transition follows a competitive selection process and brings with it promises of facility upgrades, job continuity, and a focus on safety and community engagement.

Who, What, When, Where, and Why

Modern Aviation, a growing name in the aviation services sector, took over FBO operations at Charlotte Douglas International Airport (CLT) on July 1, 2025. This is the company’s 19th FBO location and its second in North Carolina. The change comes after the City of Charlotte held a competitive Request for Proposal (RFP) process in 2024, with Modern Aviation chosen as the winning bidder in January 2025. The company signed a 20-year management contract, which includes options for renewal, ensuring a long-term commitment to the airport and its users.

The main reasons behind this transition include the city’s desire to enhance service quality, modernize facilities, and align with the growing needs of business and private aviation customers. Modern Aviation’s entry is expected to bring innovation, improved amenities, and a strong focus on safety and community involvement.

How the Transition Happened

The process began when the City of Charlotte issued an RFP in 2024, seeking proposals from companies interested in managing FBO operations at CLT. After a thorough review, Modern Aviation was selected in January 2025. The company then signed a 20-year contract, which includes options for renewal, giving both the airport and Modern Aviation flexibility for the future.

A key part of the transition was the treatment of existing employees. Modern Aviation offered positions to all staff working under the previous operator, Wilson Air Center. The vast majority accepted, ensuring that customers would continue to see familiar faces and receive consistent service. This approach helped maintain stability during the changeover and showed Modern Aviation’s commitment to both its workforce and the local community.

What is an FBO and Why Does It Matter?

A Fixed Base Operator (FBO) is a company that provides a range of services to private and business aircraft at airports. These services can include fueling, hangar space, maintenance, flight planning, passenger lounges, and more. FBOs are essential for supporting general aviation, which covers all flights other than military and scheduled airline operations.

At a busy airport like Charlotte Douglas International Airport, which the Federal Aviation Administration (FAA) ranks as the 29th busiest general aviation airport in the United States by business jet traffic, having a reliable and high-quality FBO is crucial. It ensures that private and business travelers, as well as flight crews, have access to the services and amenities they need for safe and efficient operations.

Facility Details and Planned Upgrades

Modern Aviation’s new FBO at CLT boasts impressive facilities, including:

• Over 220,000 square feet of hangar space for aircraft storage and maintenance
• 100,000 square feet of office space for aviation businesses and support services

These facilities are set to undergo significant upgrades, with construction expected to begin in late 2025 or early 2026. While specific details about the renovations have not yet been announced, Modern Aviation has committed to enhancing the terminal to provide a better experience for customers and staff alike.

Commitment to Safety and Certification

Safety is a top priority for Modern Aviation. The company will pursue independent safety certification under the International Standard for Business Aircraft Handling (IS-BAH) at CLT, just as it does at its other locations. IS-BAH is a globally recognized standard that sets best practices for business aviation ground handling. Achieving this certification demonstrates a strong commitment to safety, professionalism, and continuous improvement.

Employee Transition and Job Security

One of the most important aspects of the transition was ensuring job continuity for existing FBO employees. Modern Aviation offered positions to all staff members, and nearly all accepted. This approach helped avoid disruptions in service and provided reassurance to both employees and customers. Retaining experienced staff means that the high level of service customers expect will continue, even as new improvements are introduced.

Engagement with Local Businesses and Community

Modern Aviation has made it clear that it values its relationship with the local community. The company plans to engage local vendors for procurement, which means that Charlotte-area businesses and service providers will benefit from new opportunities. This local focus is expected to strengthen ties between the airport and the broader community, supporting economic growth and job creation.

Statements from Key Stakeholders

Airport and company leaders have expressed strong support for the transition. Ted Kaplan, Chief Business and Innovation Officer at CLT, stated, “As we look to the future with Modern Aviation, we are excited to introduce a new era of private aviation in Charlotte – one driven by innovation, elevated service and a focus on exceeding the evolving needs of our customers.”

Mark Carmen, CEO of Modern Aviation, echoed this optimism: “We are thrilled to expand our presence at Charlotte Douglas International Airport, a key general aviation hub in North America. This marks an exciting new chapter at CLT as we will continue to provide exceptional service, and integrate our safety culture, to elevate the experience for our customers.”

Background: From Wilson Air Center to Modern Aviation

For the past 20 years, Wilson Air Center managed FBO operations at CLT. Many in the local aviation community have fond memories of Wilson Air’s service culture. While some stakeholders have expressed nostalgia and a bit of skepticism about the change, there is also openness to Modern Aviation’s new approach. The transition is seen as a significant moment for the airport, with the potential to bring fresh ideas and improvements.

Policy Implications and Practical Effects

The change in FBO operator has several practical effects for different groups:

• Customers: The goal is a seamless transition, with no disruption in services. Modern Aviation aims to enhance amenities and raise safety standards, which should benefit all users of the FBO.
• Employees: Job continuity has been a priority, with nearly all existing staff retained. This helps maintain service quality and provides stability for workers.
• Local Businesses: Modern Aviation’s commitment to local procurement is expected to create new opportunities for Charlotte-area vendors and service providers.

Step-by-Step Transition Process

The transition from Wilson Air Center to Modern Aviation followed a clear process:

1. RFP Issued: The City of Charlotte issued a competitive Request for Proposal in 2024.
2. Selection: Modern Aviation was chosen as the winning bidder in January 2025.
3. Contract Signed: A 20-year management services contract was executed, including renewal options.
4. Employee Offers: All existing FBO staff were offered positions with Modern Aviation.
5. Operational Handover: Modern Aviation officially began operations on July 1, 2025.
6. Planned Upgrades: Terminal and facility upgrades are scheduled to begin in late 2025 or early 2026.

Community and Industry Perspectives

Airport leadership has strongly supported the move, citing alignment with strategic goals and value for stakeholders. Some members of the aviation community, especially long-time tenants, have expressed concerns about service continuity and billing practices, referencing experiences at other Modern Aviation locations. However, industry analysts see the move as part of Modern Aviation’s broader strategy to expand its national FBO network in growth markets.

Future Outlook and Pending Developments

Looking ahead, several important developments are on the horizon:

• Terminal Upgrades: Major renovations and enhancements to the FBO terminal are expected to begin in late 2025 or early 2026. Details about specific improvements will be announced as plans are finalized.
• Continued Expansion: Modern Aviation is actively seeking additional FBO acquisitions and development opportunities in North America and the Caribbean.
• Airport-Wide Projects: Charlotte Douglas International Airport is undergoing a broader construction boom, including new concourses and a fourth parallel runway. These projects may further impact general aviation operations in the coming years.

What This Means for Modern Aviation and Charlotte Douglas International Airport

The arrival of Modern Aviation at CLT is a significant milestone for both the company and the airport. For Modern Aviation, it represents another step in building a strong network of FBO locations across the United States and Puerto Rico. For Charlotte Douglas International Airport, it brings new investment, a focus on safety and service, and a commitment to the local community.

The move also reflects larger trends in the aviation industry, where airports and service providers are working to meet the evolving needs of business and private aviation customers. As reported by VisaVerge.com, these kinds of transitions are becoming more common as airports seek to modernize facilities and improve the customer experience.

Practical Guidance for Stakeholders

If you are a customer, employee, or local business affected by this transition, here are some practical steps you can take:

• Customers: Continue using the CLT Executive Terminal as usual. Look out for announcements about new amenities and services as upgrades begin.
• Employees: If you have questions about your role or future opportunities, reach out to Modern Aviation’s human resources team or your direct supervisor.
• Local Businesses: Stay informed about procurement opportunities by visiting Modern Aviation’s website or contacting their procurement office.

For the latest information on airport operations, services, and construction updates, you can visit the official Charlotte Douglas International Airport website.

Summary Table: Modern Aviation FBO at CLT (as of July 1, 2025)

Conclusion and Next Steps

The start of Modern Aviation’s FBO operations at Charlotte Douglas International Airport marks a new chapter for private and business aviation in Charlotte. With a long-term contract, plans for major upgrades, and a focus on safety and community engagement, the company is well-positioned to meet the needs of customers and stakeholders. While change can bring uncertainty, the steps taken to ensure job continuity, maintain service quality, and involve local businesses suggest a thoughtful approach to this important transition.

For anyone interested in learning more or staying updated on developments, it’s a good idea to check the official websites of Modern Aviation and Charlotte Douglas International Airport. These sites provide the latest news, contact information, and details about upcoming projects.

As Modern Aviation settles into its role at CLT, all eyes will be on how the company delivers on its promises of innovation, elevated service, and community focus. The coming years will reveal the full impact of this change, not just for the airport, but for the broader Charlotte community and the growing world of business aviation.

Learn Today

Fixed Base Operator (FBO) → A company providing fueling, maintenance, and passenger services to private and business aircraft at airports.
Request for Proposal (RFP) → A competitive bidding process where companies submit proposals to win a contract or project.
IS-BAH Certification → International Standard for Business Aircraft Handling, a global safety and service quality standard for FBOs.
General Aviation → Non-commercial, non-military flights including private and business aircraft operations at airports.
Contract Renewal Options → Provisions within a contract that allow parties to extend the agreement after its initial term.

This Article in a Nutshell

On July 1, 2025, Modern Aviation started managing FBO services at Charlotte Douglas Airport, promising major facility upgrades and safety certifications, preserving jobs, and focusing on community engagement for improved private aviation experiences.
— By VisaVerge.com