Key Takeaways
• Air India Flight AI-171 crashed near Ahmedabad on June 12, 2025, killing 274 people, one survivor.
• Investigation focuses on Boeing 787 software glitch involving TCMA and FADEC engine control systems.
• International agencies NTSB and AAIB assist DGCA; software updates questioned after similar 2019 incident.
On June 12, 2025, tragedy struck when Air India Flight AI-171, a Boeing 787-8 Dreamliner, crashed shortly after takeoff from Ahmedabad, India 🇮🇳. The disaster claimed 274 lives, making it the deadliest aviation accident in India since 1996. As the world mourns, questions swirl about what caused the crash, with a growing focus on a possible software glitch in the Boeing 787’s engine control systems. The ongoing investigation, led by India’s Directorate General of Civil Aviation (DGCA), is drawing international attention and raising concerns about the safety of modern aircraft software, the responsibilities of manufacturers, and the rights of passengers and their families.
What Happened: The Crash and Immediate Aftermath

Air India Flight AI-171 was a routine international flight operated by a Boeing 787-8 Dreamliner. Shortly after takeoff from Ahmedabad, the aircraft lost power and crashed, resulting in the loss of all passengers and crew. This event shocked the aviation community and the public, not only because of the high death toll but also due to the reputation of the Boeing 787 as a modern, technologically advanced aircraft.
Within hours, emergency teams responded to the crash site. The DGCA quickly launched an investigation, joined by the US National Transportation Safety Board (NTSB) and the UK’s Air Accidents Investigation Branch (AAIB). The involvement of these agencies reflects the international nature of aviation safety and the global use of Boeing aircraft.
The Software Glitch Allegation: What Is Known So Far
A key development in the investigation came when Mary Schiavo, a well-known US aviation attorney and former Department of Transportation Inspector General, publicly claimed that a software-triggered engine thrust rollback may have played a role in the crash. According to Schiavo, there are strong similarities between the AI-171 crash and a 2019 incident involving All Nippon Airways (ANA), where a software flaw in the Boeing 787’s engine control systems caused both engines to lose power mid-flight.
The systems in question are the Thrust Control Malfunction Accommodation (TCMA) and the Full Authority Digital Engine Control (FADEC). These are computer-based systems that manage engine power. If the software incorrectly senses that the plane is on the ground when it is actually in the air, it can automatically reduce engine thrust. This can lead to a sudden and dangerous loss of power, especially during critical phases like takeoff.
Key Points:
– TCMA and FADEC: These systems are designed to help pilots by managing engine thrust automatically. However, if they receive the wrong information, they can cause the engines to lose power at the worst possible time.
– Previous Incidents: The 2019 ANA incident led to a mandate for software updates across the Boeing 787 fleet. But it is unclear if all airlines, especially those outside the United States 🇺🇸, completed these updates.
– Ongoing Investigation: The DGCA, with help from the NTSB and AAIB, is now examining whether a similar software glitch caused the AI-171 crash.
How the Investigation Is Unfolding
The investigation into the Air India Flight AI-171 crash is complex and involves several steps:
- Data Recovery: Investigators have started extracting and analyzing information from the cockpit voice recorder and flight data recorder. These “black boxes” hold crucial clues about what happened in the moments before the crash.
- Maintenance and Software Audit: Teams are reviewing the aircraft’s maintenance logs, records of software updates, and health data transmissions sent to Boeing and Air India. This will help determine if the plane had the latest safety fixes.
- International Collaboration: The DGCA is working closely with the US NTSB and the UK AAIB. The Federal Aviation Administration (FAA) in the United States 🇺🇸 has also been asked to release reports on Boeing 787 safety and manufacturing practices.
- Public Updates: Families of the victims are being encouraged to demand regular updates and transparency from authorities.
- Regulatory Response: Depending on what the investigation finds, authorities may issue new safety rules, require more inspections, or order software updates for Boeing 787 planes.
Technical Background: Understanding the Boeing 787 Software Systems
The Boeing 787 Dreamliner is known for its advanced technology, including computer systems that control almost every part of the plane. The TCMA and FADEC systems are supposed to make flying safer by automatically adjusting engine power. However, these systems rely on sensors and software to know if the plane is on the ground or in the air.
If the software gets confused—such as by a faulty sensor or a programming error—it might think the plane has landed when it is still flying. In that case, the system could reduce engine power to idle, which is very dangerous during takeoff or climb. This is what happened in the 2019 ANA incident, and it is now a leading theory in the AI-171 crash.
Why This Matters:
– Modern Planes Depend on Software: As planes become more advanced, they rely more on software. When software fails, the results can be catastrophic.
– Global Safety Standards: After the ANA incident, the NTSB required software updates for the Boeing 787. But there are questions about whether all airlines, especially those outside the United States 🇺🇸, followed through.
– Boeing’s Safety Record: Boeing has faced criticism in recent years for software problems, most notably with the 737 MAX crashes. This history is adding pressure on Boeing and regulators to be transparent and thorough.
Stakeholder Perspectives: Who Is Involved and What Are Their Concerns?
The crash of Air India Flight AI-171 has affected many groups, each with their own concerns and priorities:
Victims’ Families
Families of those lost in the crash are demanding answers, transparency, and accountability. They want regular updates from investigators and assurance that the causes will be fully understood and addressed.
Indian Authorities (DGCA)
The DGCA is leading the investigation and has promised to look at every possible cause, including software failure, mechanical problems, and even sabotage. They are working with international partners to ensure a thorough review.
US and UK Investigators (NTSB and AAIB)
These agencies bring technical expertise and experience with Boeing aircraft. Their involvement helps ensure that the investigation is independent and credible.
Boeing
Boeing has not yet made a detailed public statement about the AI-171 crash. The company has previously denied that unresolved software issues remain in the 787 fleet. However, Boeing is under intense scrutiny, especially given its recent history with the 737 MAX.
Aviation Regulators (FAA)
The FAA is being pressured to release internal reports on Boeing 787 safety and manufacturing practices. There are also calls for the FAA to ensure that all airlines have completed necessary software updates.
Investors and the Aviation Industry
The crash has raised fears about Boeing’s financial stability, reputation, and the safety of its planes. Airlines that operate the Boeing 787 are watching closely, as are investors and suppliers.
Policy Implications: What Could Happen Next?
The outcome of the investigation into the Air India Flight AI-171 crash could have wide-ranging effects on aviation policy, airline operations, and passenger safety.
Global Inspections and Possible Groundings
After the crash, civil aviation authorities in India 🇮🇳 and Japan 🇯🇵 ordered immediate inspections of all Boeing 787 Dreamliners in their countries. If the investigation confirms a widespread software flaw, there could be temporary groundings or mandatory software updates for all Boeing 787s worldwide. This would disrupt airline schedules and could cost airlines and Boeing millions of dollars.
Regulatory and Legal Fallout
If investigators find that Boeing failed to fix a known software problem, the company could face lawsuits from victims’ families, regulatory fines, and further damage to its reputation. Airlines might also seek compensation for losses caused by groundings or repairs.
Pressure for Transparency and Oversight
Aviation attorneys like Mary Schiavo are calling for independent oversight of the investigation. They warn against relying solely on Boeing’s data and urge authorities to check maintenance records, software update compliance, and health data transmissions. This push for transparency is likely to shape how future investigations are handled.
Impact on Passengers and Immigration
For travelers, especially those flying internationally or immigrating to new countries, the safety of aircraft is a top concern. The crash of a major international flight like AI-171 can shake confidence in air travel. Immigrants and their families often rely on long-haul flights operated by planes like the Boeing 787. Ensuring these flights are safe is not just a technical issue—it’s a matter of trust and peace of mind for millions of people.
Investigation Timeline and Next Steps
The full investigation into the Air India Flight AI-171 crash is expected to take several months. Preliminary findings may be released by late summer or early fall 2025. In the meantime, authorities are likely to issue interim safety recommendations if they find urgent risks.
What to Watch For:
– Preliminary Findings: Early reports may point to likely causes and suggest immediate actions for airlines and regulators.
– New Safety Directives: If a software flaw is confirmed, expect new rules requiring inspections or updates for Boeing 787s.
– Legal Actions: Victims’ families and airlines may file lawsuits if negligence or failure to fix known problems is proven.
– Industry Changes: The crash could lead to changes in how software updates are tracked and enforced across global fleets.
Practical Guidance for Passengers and Families
If you or your loved ones are affected by the Air India Flight AI-171 crash, or if you are concerned about flying on a Boeing 787, here are some steps you can take:
- Stay Informed: Follow updates from official sources like the DGCA (dgca.gov.in), the NTSB (ntsb.gov), and your airline.
- Ask Questions: If you have a flight booked on a Boeing 787, ask your airline about the status of software updates and safety checks.
- Know Your Rights: In the event of a crash or major delay, passengers and families have rights to information, compensation, and legal support. For legal help, you can contact organizations like Clifford Law Offices, which is representing some victims’ families.
- Demand Transparency: If you are a family member of a victim, insist on regular updates from authorities and ask for independent oversight of the investigation.
Broader Lessons: Software and Aviation Safety
The Air India Flight AI-171 crash is a stark reminder of the risks that come with relying on complex software in aviation. While technology has made flying safer in many ways, it also introduces new dangers when things go wrong. The investigation will likely lead to new rules and better oversight, but it also highlights the need for constant vigilance.
Key Takeaways:
– Software Must Be Kept Up to Date: Airlines and manufacturers must ensure that all planes have the latest safety fixes, no matter where they are based.
– Independent Oversight Is Essential: Investigations must be thorough and not rely solely on data from manufacturers.
– Passengers Deserve Transparency: Airlines and regulators must keep the public informed about safety risks and what is being done to address them.
Official Resources and Further Reading
For more information on aviation safety, investigations, and passenger rights, you can visit the US National Transportation Safety Board (NTSB) website. This site provides updates on ongoing investigations and general information about air travel safety.
As reported by VisaVerge.com, the Air India Flight AI-171 crash has reignited global concerns about the reliability of Boeing 787 software, the effectiveness of international safety oversight, and the need for clear communication with passengers and families. The coming months will be critical in determining what went wrong and how to prevent similar tragedies in the future.
Conclusion: What This Means for the Future
The crash of Air India Flight AI-171 is more than just a tragic accident—it is a wake-up call for the aviation industry, regulators, and travelers around the world. As the investigation continues, the focus will remain on whether a software glitch in the Boeing 787’s engine control systems was to blame, and whether enough was done to fix known problems after earlier incidents.
For now, the best course of action for passengers, families, and airlines is to stay informed, demand transparency, and support efforts to make flying as safe as possible. The lessons learned from this tragedy will shape the future of aviation safety and help ensure that such a disaster does not happen again.
Learn Today
TCMA → Thrust Control Malfunction Accommodation system that manages engine power automatically to prevent thrust issues.
FADEC → Full Authority Digital Engine Control software that controls engine thrust and adjusts power automatically.
DGCA → Directorate General of Civil Aviation, India’s agency responsible for investigating aviation accidents and safety.
NTSB → National Transportation Safety Board, US agency providing expertise in transportation accident investigations.
AAIB → Air Accidents Investigation Branch, UK agency specializing in airline accident investigations and safety analysis.
This Article in a Nutshell
On June 12, 2025, Air India Flight AI-171 crashed after takeoff from Ahmedabad, causing 274 deaths. A possible Boeing 787 software glitch is under investigation. Authorities and international experts examine engine control systems, raising questions about aviation safety, software updates, and how manufacturers protect passengers from such disasters.
— By VisaVerge.com