Key Takeaways
• Serco manages accommodation for 30,000 asylum seekers across nearly 7,000 UK properties, seeking more due to rising demand.
• Housing asylum seekers in hotels costs £145 nightly per person; private homes cut this to £14, saving millions annually.
• Landlords receive five-year contracts, guaranteed rent, and maintenance covered by Serco to encourage property participation.
Serco is stepping up its efforts to find more homes for asylum seekers in the United Kingdom 🇬🇧 , working alongside the Home Office as the need for suitable housing grows. As one of three main companies tasked by the government with providing accommodation for people waiting for decisions about whether they can stay in the country, Serco’s role is now at the center of a wider debate about spending, fairness, and the way the UK 🇬🇧 supports those seeking asylum. The government, as well as local communities and politicians, are all watching this closely as demand and costs keep rising.
The Growing Pressure on UK Asylum Accommodation

The United Kingdom 🇬🇧 is currently facing a huge demand for housing for asylum seekers. Nearly 10,000 migrants have crossed the English Channel already this year, which has put extra pressure on the current system. The basic challenge is simple: there are more people arriving who need safe places to live while their applications are processed. Serco, together with the Home Office, is looking at ways to move away from using expensive hotels and instead place more people in private homes.
The numbers are striking:
- Over 38,000 migrants are now staying in hotels.
- Another 65,707 are in other forms of accommodation, such as houses or apartments arranged by companies like Serco.
- The government has managed to reduce the number of hotels it uses – from 395 in March 2023 down to about 220 hotels by November 2024.
Even though that hotel number has gone down, the need for alternative places to live has not. In fact, it has only increased, especially in areas like the North West, the Midlands, and the east of England 🇬🇧. These are some of the main places where Serco is now urging landlords to get involved.
Why the Government and Serco Want More Private Property
Housing asylum seekers in hotels is very costly. According to recent Home Office numbers:
- The cost of keeping one asylum seeker in a hotel is around £145 per night.
- In a private rented house or flat, that drops to about £14 per night.
This huge difference means there are big savings possible for taxpayers if more homes are found. On average, the government was spending £5.5 million each day on hotel accommodation for asylum seekers. In 2022, estimates suggested the yearly bill for hotels nearly reached £1.3 billion – more than £1 billion above what was originally expected in government forecasts for 2021. So, shifting people from hotels to private homes is seen by many as a common-sense way to save money.
But finding these homes isn’t easy. That’s where Serco comes in. It currently manages accommodation for about 30,000 asylum seekers in nearly 7,000 properties, but clearly, much more is needed. As reported by VisaVerge.com, Serco’s search for new properties is described as an “ever growing” portfolio, with an open invitation for landlords who want stable income and guaranteed rent.
What Serco Offers to Landlords
To encourage more landlords to offer up their properties, Serco is making several promises that aim to remove common worries landlords might have about renting out to strangers. Here’s what they are offering:
- Five-year contracts that guarantee full rent is paid, with all payments covered by taxpayers.
- No worries about empty periods with no rent coming in (these are called “void periods” in the property business) – landlords get paid even if the property sits empty.
- No risk of renters falling behind on payments – so-called “rent arrears.”
- Serco promises to handle all repairs and maintenance jobs, which saves landlords time and money.
- The company pays the utility bills and council tax for the property (these are regular expenses that can add up).
- There are no extra management charges or fees for landlords to pay.
- No property management work falls to the landlord; Serco takes care of everything.
By providing these deals, Serco is trying to make the offer as attractive as possible, especially for landlords who want regular, reliable payments without the usual hassle. These deals have been pitched at events such as the recent landlord gathering held at a hotel in Malvern Hills, Worcestershire, where more property owners were invited to join the scheme.
The Ongoing Political and Social Debate
The growing use of private housing for asylum seekers has sparked strong discussion across the United Kingdom 🇬🇧 . Some politicians, local officials, and members of the public have raised questions about cost, fairness, and the impact on communities.
On one side, critics, including Shadow Home Secretary Chris Philip, argue that such guaranteed deals give asylum seekers better rental terms than long-term taxpayers, potentially creating tension. Philip has said that the policy “gives a better deal in favor of illegal immigrants than people who have lived, worked, and paid tax here all their lives.”
Some local leaders are also concerned that renting lots of private homes to house asylum seekers could push up local rents, make it harder for local families to find housing, and put strain on public services such as schools and healthcare. They also fear this could upset social harmony if too many people arrive at once in a community without enough planning and support.
On the other hand, supporters of the move say that taking people out of hotels and into private homes is common sense, mainly because of the cost savings. Moving from hotels to private rented accommodation can reduce the daily cost from £145 per person to just £14. This could save hundreds of millions of pounds for the government every year, money that could then be spent on other public needs.
There is also the point that hotel stays are only meant to be a short-term fix. They can be cramped, not always suitable for families, and may add to feelings of isolation or stress for people already facing tough circumstances.
What the Home Office Says
The Home Office has made it clear it has a legal responsibility to provide support for asylum seekers who cannot afford basic living costs, such as utilities and council tax. The department says it is “restoring order to the asylum system and cutting costs to taxpayers by reducing the number of people we are required to accommodate through a rapid increase in asylum decision-making and the removal of more than 24,000 people with no right to be in the UK.”
In other words, the government’s message is: faster decisions and removals, fewer people needing housing, and a bigger push to work with companies like Serco to find more private homes for those who do need support.
The Impact on Local Communities and Services
Expanding the use of private homes for asylum seekers will bring noticeable changes for cities, towns, and landlords across the United Kingdom 🇬🇧 . Some of the likely effects include:
- Local property markets may change as more rental homes are taken up by this government scheme.
- Some people worry that local services, such as doctors and teachers, could be stretched if lots of new arrivals come at once. Councils and health services may need extra money or support to cope.
- If Serco and the Home Office work closely with local leaders and the public, many believe it’s possible to plan for these challenges and avoid problems.
- There are also opportunities. Private rented homes can be more stable for asylum seekers than hotels, helping them settle, recover from difficult journeys, and prepare for the next steps in their lives.
It’s clear that local leaders want to know more about how placements are decided. They want to be involved in decisions so their communities can prepare and benefit, rather than simply bear more costs.
The View from Landlords
For property owners, the promise of guaranteed rent, no voids, and no repairs bills is a strong offer. In an uncertain property market, many landlords are looking for reliable income, especially in regions like the North West, the Midlands, and east of England 🇬🇧 where demand for private rented homes is already high.
However, some landlords may worry about the long-term effects on their properties or what it will mean if local tenant groups or residents object to these arrangements. There are practical concerns about property wear and tear, or how long tenants might stay if their status changes quickly.
Serco offers to manage all these risks and has years of experience in working with asylum seekers and local councils. The company’s accommodation support page details how this process works for landlords and what to expect find more information on Serco’s official service page.
Comparing the Cost and Experience
The main reason for moving away from hotels is cost. But what about the experience for asylum seekers themselves?
Hotels are not designed for long stays. They can be crowded, and there is little privacy or chance to settle in and join a local community. By moving into private homes or flats, people waiting for asylum decisions can live more normally – shopping, cooking, sending their children to school, and getting to know neighbors.
For decision-makers at the Home Office, speeding up asylum claims also goes hand-in-hand with shifting people from hotels into houses. The aim is to make the time people spend waiting for answers shorter, cheaper, and more humane.
Practical Steps: How Landlords Can Get Involved
If you’re a landlord and you’re interested in leasing your property through Serco for asylum accommodation, here’s what typically happens:
- Serco inspects your property to ensure it meets safety and quality standards.
- You agree to a five-year contract, with the full rent paid – even if the property is empty for a period.
- Serco manages everything: rent, repairs, bills, and tenant support.
- If something goes wrong, Serco deals with it (so you don’t have unexpected costs).
- At the end of the contract, you get your property back, often with any necessary repairs completed.
Many landlords find this model appealing, especially as it removes a lot of the risks usually linked to renting out a home.
Future Outlook and What Comes Next
The challenge of housing people seeking asylum in the United Kingdom 🇬🇧 is not going away. With crossings over the English Channel still high, and a backlog of cases to be processed, companies like Serco will remain central to how the government responds.
Looking forward, the pressure will likely continue on all sides:
- The Home Office must keep balancing budgets, supporting communities, and treating asylum seekers fairly.
- Landlords will weigh up the promise of steady rent against worries about property demand and community relations.
- People seeking protection will continue to face uncertainty as they wait for decisions, but many will hope for a better chance to live normal lives in proper homes rather than hotels.
If you want to know more about how these government contracts work or if you’re a landlord wanting to offer a property, the Home Office official asylum support guide provides more details and answers to common questions.
In Summary
Serco, working with the Home Office, is ramping up its search for more homes to house asylum seekers as demand grows and hotel bills mount. This move is about saving money and offering better, more stable housing, but also opens up big debates about fairness, cost, and the future of asylum in the United Kingdom 🇬🇧 . Local communities, politicians, and landlords all have a stake in how this new direction unfolds. The next steps will depend on how well the government, Serco, and everyone involved can balance costs, fairness, and making sure that people who need a safe place have a roof over their heads.
Learn Today
Asylum seeker → A person who flees their country and applies for protection in another, awaiting a decision on their legal status.
Home Office → The UK government department responsible for immigration, visas, asylum decisions, and public security policies.
Private rented accommodation → Housing rented from individual landlords or companies, as opposed to publicly-owned or managed facilities.
Rent arrears → Outstanding or overdue rental payments that tenants have not paid to landlords.
Void periods → Times when a rental property remains unoccupied and does not generate rental income for the owner.
This Article in a Nutshell
Serco is expanding its search for private UK homes for asylum seekers, aiming to cut taxpayer costs and improve accommodation conditions. With hotel bills soaring, Serco offers attractive deals to landlords, sparking debate over fairness, cost, and social impact. This collaborative approach redefines Britain’s response to asylum housing needs.
— By VisaVerge.com
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