(KENYA) The lengthy approval process for foreign nationals seeking work permits in Kenya has drawn formal concern from the U.S. Department, putting fresh pressure on the country’s Department of Immigration Services (DIS) as it struggles with rising backlogs and new policy demands. The warning, which focuses on permits that allow expatriates to live and work in Kenya, highlights growing frustration among international employers, investors, and professional workers who say the slow system is already affecting hiring plans and regional operations.
Reported wait times vs official guidance

Kenya officially states that most long-term work permits should be processed in 2 to 4 months, but the reality on the ground is very different, according to recent reports. The DIS is now seeing files sit for as long as 6 months before the permit committee reviews and decides on them.
The actual waiting period varies by permit class and complexity of the case, yet even straightforward renewals are taking longer than businesses had planned for. This gap between official guidance and practical experience is fueling uncertainty among employers and applicants.
Causes of the delays
Behind these delays is a system under strain. Key contributing factors include:
- An increased workload for the permit committee, which gives final approval for many categories of work permits.
- The introduction of new rules and classifications that add procedural complexity.
- A surge in applications triggered by recent government directives.
- Higher refusal rates reported by local advisers, which create additional rework and appeals.
Companies that rely on specialist staff, regional managers, or technical experts say they are dealing with months of uncertainty during which potential hires cannot legally start work. Some multinational firms have begun shifting short-term functions to neighboring countries while they wait for Kenya approvals, according to analysis by VisaVerge.com.
Policy changes and short-term spikes in demand
Recent government policy changes have made the situation more complex. Notable elements:
- Kenyan authorities have tightened parts of the application process.
- Foreign nationals already living in Kenya were ordered to regularize their immigration status within 60 days under a Cabinet directive.
- That sudden 60-day deadline pushed thousands to file new or updated applications, adding extra pressure on the DIS.
These overlapping demands have created a bottleneck at a time when Kenya is trying to present itself as an attractive base for regional headquarters, technology hubs, and remote workers.
New permit classifications
To bring more order to its system, Kenya introduced new permit categories through:
| Legal Notice | Date issued | Key intent / highlights |
|---|---|---|
| Legal Notice 155 of 2024 | October 1, 2024 | Expanded and reshaped work permit classes |
| Legal Notice 198 of 2024 | November 16, 2024 | Further refinements to permit categories |
Among the new options are:
- Class N Permit — aimed at remote workers
- Class R Permit — focused on citizens of the East African Community
In theory, these tailored classes should help match different types of foreign workers with clearer rules and expectations.
Why the new classes haven’t fixed delays
Immigration lawyers in Nairobi say that while the new classifications are a step toward modernization, they have created a period of adjustment during which officers must learn fresh criteria and procedures.
- Each application under a new class may require extra checks or clarifications.
- Training and interpretation of the new rules add processing time.
- The rollout phase has therefore, paradoxically, slowed decisions further for many applicants.
Human impact and business consequences
Foreign professionals already in Kenya describe a climate of tension as their permits near expiry without clear word on renewals. Because some cases can sit pending for up to six months, affected individuals may face:
- Restricted travel and mobility
- Difficulty signing long-term leases
- Inability to make firm plans for children’s schooling
Employers report scenarios where highly skilled candidates accept offers but must remain idle in another country while their paperwork stalls.
⚠️ Expect multi-month delays; plan hires with at least a 6-month horizon and prepare contingency options (remote work, relocation) to avoid project freezes when permits stall.
The impact on smaller businesses can be especially sharp:
- Large multinationals often have in-house legal teams or external immigration consultants to manage delays.
- Smaller firms may lack such support; a single missing specialist can stall or cancel projects, costing local jobs and deterring foreign investment.
- Some entrepreneurs hesitate to open new branches in Kenya because of unpredictable processing times.
Government perspective
Kenyan officials argue that stricter reviews are needed to:
- Prevent misuse of work permits
- Ensure positions are not unfairly closed off to Kenyan citizens
- Clean up records and remove persons with expired visas or permits
The Cabinet directive that required foreign nationals to regularize their status within 60 days was presented as part of this wider push to tighten control and improve fairness in the system.
International response and implications
International partners, including the U.S. Department, are watching closely. The formal flagging of processing delays indicates that concerns have moved from private business complaints to government-level attention.
When a major partner raises such issues, it can:
- Influence investor confidence
- Affect future cooperation talks (trade, security, digital services)
- Impact the movement of skilled workers central to those sectors
The gap between Kenya’s promise of faster, modern immigration tools and the reality of long queues for work permits remains a central challenge for one of Africa’s most important business hubs.
Practical guidance for applicants and employers
Immigration advisers recommend practical steps companies and individuals can take to reduce risk:
- Plan for at least 6 months from initial filing to final decision on long-term work permits, instead of assuming 2–4 months.
- Track expiry dates closely and submit renewals well in advance.
- Consider contingency plans such as temporary relocation of short-term functions to neighboring countries.
- Use external immigration consultants where in-house expertise is limited.
💡 Engage an immigration expert early to interpret the new Class N (remote workers) and Class R (EAC) rules, ensuring your docs meet fresh criteria and reducing back-and-forth rework.
While these steps do not fix systemic delays, they can reduce the risk of sudden status problems for foreign staff.
Where to find official information
People seeking details on the new permit classes and official procedures can consult the government website:
🔔 Regularize status within the 60-day window and monitor permit expiry dates closely; renewals should be filed well in advance to prevent gaps in eligibility for work.
That site remains the main government source for current rules and online application options, even as practice on the ground continues to shift.
Conclusion
Kenya’s tightened immigration controls and new permit classes aim to modernize and rationalize the system. However, the combination of expanded workloads, new procedures, and a surge of compliance-driven applications has produced significant delays.
These delays are affecting hiring plans, regional operations, and investor confidence. Until processing times align more closely with official targets, employers and foreign workers will need to adapt their plans and expectations to manage uncertainty.
Kenya’s immigration system is under strain as the Department of Immigration Services faces growing backlogs. Although official guidance cites 2–4 months for long-term work permits, many applications wait up to six months for committee review. New 2024 permit classes and a Cabinet-mandated 60-day regularization directive created a surge in filings and added procedural complexity. Employers report hiring disruptions; advisers recommend planning for six-month timelines and using external consultants while the system adjusts.
