(UNITED STATES) Spirit Airlines is continuing to fly and sell tickets after filing for Chapter 11 bankruptcy in late August 2025, and the airline says existing reservations, flight credits, and loyalty points remain valid. Still, travelers should plan carefully in the weeks ahead, as the company begins route reductions and may adjust its schedule during court-supervised restructuring. If a booked flight is canceled, Spirit states that customers will be offered a refund or rebooking.
Spirit’s plan includes cutting service to about a dozen U.S. cities starting October 2, 2025, and the airline has signaled that more schedule and fleet changes could follow as it works to stabilize operations. For passengers, that means paying close attention to flight status changes, checking email and app alerts often, and knowing how to ask for refunds or alternative flights if plans shift.
According to analysis by VisaVerge.com, the carrier’s loyalty balances and credits remain usable, and new bookings are still available across Spirit’s network. However, because Chapter 11 aims to protect a company while it reorganizes, certain payments—especially refunds tied to sudden schedule changes—may take longer to process as the court monitors spending. That delay can be frustrating when trips are close, so having backup options matters.
What’s operating now and what’s changing
Spirit says it is operating its published schedule and will keep selling tickets as it moves through the court process. The airline has access to new financing and court approvals to keep flying while it restructures.
But the first wave of route reductions begins on October 2, 2025, when service ends in the following cities:
- Albuquerque, NM
- Birmingham, AL
- Boise, ID
- Chattanooga, TN
- Oakland, CA
- Columbia, SC
- Portland, OR
- Sacramento, CA
- Salt Lake City, UT
- San Diego, CA
- San Jose, CA
If your itinerary includes one of these cities after October 2, check your reservation often. If Spirit cancels your flight, you should be offered either a refund to your original form of payment or a rebooking option. In Chapter 11, refunds can move more slowly, so it is wise to:
- Request the refund promptly.
- Keep copies of all emails and confirmations.
- Set reminders to follow up if processing takes longer than expected.
Experts strongly suggest paying for any new tickets with a credit card, not a debit card, voucher, or cash. Credit card payments give you the ability to dispute charges if the service is not provided.
If the airline cancels your flight and does not issue a refund within a reasonable period, you can ask your card issuer to step in. This can be a key backstop during a restructuring, when airline timelines can stretch.
Travel insurance may help, but coverage for airline bankruptcy varies widely. Read policy exclusions before purchase, and look for plans that clearly list “airline bankruptcy” or “financial default” as a covered reason. If you already hold a policy, check claim deadlines and what proof is required.
In a worst-case scenario—if the company’s restructuring fails and the airline later liquidates—future flights could be canceled entirely and refunds might be harder to obtain. That outcome is not certain, but travelers should plan with that risk in mind, especially for trips many months out.
Consumer steps and rights
To lower stress and protect your money, consider the following practical steps:
- Book with a credit card to preserve dispute rights.
- Check your flight status often, especially for the cities listed above.
- Keep all emails, receipts, screenshots, and messages related to any schedule change or refund request.
- If your flight is canceled, act quickly:
- Request a refund through your booking channel (Spirit’s site, app, or the travel agency used).
- If you accept rebooking, confirm the new details in writing.
- Review any travel insurance coverage for airline bankruptcy and note claim deadlines.
Important federal guidance: For official information on refunds when an airline cancels a flight, the U.S. Department of Transportation provides consumer information here: U.S. DOT Refunds. The DOT explains when passengers are owed refunds, how to file complaints, and what documents to keep. This federal guidance is useful if you face delays in receiving money back or if policy language seems unclear.
Contacting Spirit and getting help
Spirit has set up a dedicated restructuring information page and call center for updates. Use these resources for questions about bookings, credits, and how the Chapter 11 process affects customers:
- Spirit’s restructuring website: https://www.spiritrestructuring.com
- U.S. toll-free number: (855) 952-6606
- International number: +1 (971) 715-2831
Right now, Spirit Airlines continues to honor reservations, travel credits, and loyalty points. For many travelers, flights will operate as planned—especially on routes that remain core to the airline’s network. The biggest near-term impact will be felt by passengers traveling to or from the cities that lose service on October 2. If your trip touches one of those locations, consider backup plans such as:
- Alternative nearby airports
- Other carriers on overlapping routes
- Date changes or earlier departures
Practical tips for time-sensitive travel and regular commuters
Bankruptcy law is designed to give a company time to reorganize while keeping day-to-day operations running. For an airline, that often means trimming unprofitable routes, returning some aircraft, and seeking lower costs with suppliers. These steps can improve reliability over time but may cause short-term disruption for customers.
For families and time-sensitive trips:
- Build in a cushion—fly a day earlier if possible.
- Choose morning departures, which often have more same-day rebooking options.
- Prefer itineraries through airports served by multiple carriers.
For workers who rely on low-cost fares:
- Watch fares early and set price alerts to catch cheaper options.
- If you used vouchers or credits to book, keep screenshots of balances and confirmation emails as proof.
If a refund stalls beyond a reasonable period, you can:
- Ask your credit card issuer to open a dispute.
- File a DOT complaint using the federal portal linked above.
As the United States 🇺🇸 airline market shifts, low-cost competition remains important for price-sensitive travelers. Whether Spirit’s restructuring succeeds will affect not only its customers but also fare levels on overlapping routes.
If you need direct help from the airline, start with Spirit’s app and website, then try the restructuring links and phone numbers above. If you booked through a travel agency or an online site, contact that company first—because it usually controls the ticket and must process any refund.
This Article in a Nutshell
Spirit Airlines filed for Chapter 11 bankruptcy in late August 2025 but continues operating and selling tickets while pursuing court-supervised restructuring. The airline will cut service to about a dozen U.S. cities beginning October 2, 2025, affecting routes such as Oakland, Sacramento and San Diego. Spirit says reservations, flight credits and loyalty points remain valid; customers whose flights are canceled will be offered refunds or rebooking, though refunds can take longer under Chapter 11 oversight. Travelers should monitor flight status, use credit cards for new bookings to preserve dispute rights, document all communications, and review travel insurance terms. Spirit provides a restructuring website and phone lines for updates, and the U.S. DOT offers consumer guidance on refunds and complaints.
