A Ryanair passenger was denied boarding in late July 2025 at a European airport after staff found her large luggage exceeded the airline’s strict size limits. The woman, visibly upset, dropped to her knees in tears when told she could not board unless she paid an extra fee or checked her bag into the hold. This emotional scene has sparked fresh debate about Ryanair’s baggage policies and their impact on travelers.
Ryanair’s hand luggage policy for 2025 remains unchanged. Each passenger may bring one small personal bag for free, with maximum dimensions of 40 x 20 x 25 cm. This bag must fit under the seat in front. If you need to bring a larger carry-on, you must purchase Priority Boarding, which allows a second bag up to 55 x 40 x 20 cm and 10 kg. If your bag is too big, Ryanair staff may deny boarding or require you to check the bag for a fee at the gate.
The recent denied boarding incident has led to renewed criticism from consumer advocates. Some say Ryanair’s enforcement is too strict, especially when bags appear to fit but are still refused. Ryanair, however, insists its rules are clear and staff apply them consistently. The airline says these policies help ensure quick boarding and smooth operations.
Strict enforcement means:
– Staff check bag sizes at the gate.
– Oversized bags may lead to denied boarding or extra fees.
– No exceptions are made, even if the bag is only slightly over the limit.
The emotional impact of being denied boarding, especially over large luggage, can be severe. Many travelers may not realize how precise the size limits are or may not have the funds to pay extra fees at the last minute. According to analysis by VisaVerge.com, incidents like this are not rare, especially during busy travel seasons.
If you are denied boarding due to large luggage, here’s what happens:
1. At the gate: Staff will tell you your bag is too big and offer to check it for a fee.
2. If you refuse or can’t pay: You may not be allowed to board, as stated in Ryanair’s terms and conditions.
3. Compensation: If you feel you were treated unfairly, you can file a complaint or claim compensation under EU Regulation 261/2004, but success depends on your situation.
Ryanair’s current policy started in 2018 and has not changed since 2022. The airline is known for its low-cost model, with extra fees for larger bags. As of July 28, 2025, Ryanair has not announced any changes to its baggage rules.
Advice for travelers:
– Measure your bags before travel.
– Buy Priority Boarding if you need a larger carry-on.
– Check official sources for the latest rules.
For the most accurate information, visit the official Ryanair baggage policy page. If you have questions or need to file a complaint, use Ryanair’s help center or consider third-party services for compensation claims.
Travelers should stay informed and prepared to avoid stressful situations at the airport.
Learn Today
Priority Boarding → An option allowing passengers to bring a second larger bag up to 55x40x20 cm weighing max 10 kg.
Denied Boarding → Refusal to let a passenger board a flight, often due to baggage size or payment issues.
EU Regulation 261/2004 → European law providing compensation rights for passengers denied boarding or experiencing flight disruptions.
Checked Bag → Luggage placed into the airplane’s cargo hold, usually subject to additional fees.
Personal Bag → A small bag allowed free onboard, fitting under the seat with dimensions 40x20x25 cm.
This Article in a Nutshell
In July 2025, a passenger was denied boarding by Ryanair due to oversized luggage. Strict size limits and fees apply. Travelers must measure bags carefully and buy Priority Boarding for larger carry-ons to avoid denied boarding and fees, ensuring smooth and stress-free airport experience.
— By VisaVerge.com
